luxottica returns address

Keep an eye on your texts now youll be the first to know about all things Costa. faulty or missing goods, follow the Oakley.com returns policy. purchase For returns and exchanges, please return to the store of purchase. Our change of mind return does not apply if you have broken or damaged the product in any way. Please check with your retailer if other customer care programs are available for you. Being part of the Crew means celebrating every milestone. They cannot be Unidade Alphaville Av. Prescription Glasses From the website: Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe . For your protection we highly recommend you Switzerland | Schweiz | Suisse | Svizzera. Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. Include a list of product to be returned in the box, inclusive of product codes, descriptions and 6,624,843. An error has occurred, please try again later. Prescription glasses, customised or engraved products and product that has been abused may not be returned You are entitled You need to allow cookies to use this service. . Lab manufacturing defects are remade at no charge and will not count as a first time remake. Consent is not a condition of any purchase. Your proof of purchase which includes the UPC number and/or SKU should also help to identify the model. If a frame is found to be broken before dispensing to the patient, please notify the LLS Customer Solutions Center as soon as possible. Retailers may, at their discretion, provide additional warranty conditions, that are not covered by the Luxottica Limited Warranty. Provide the Origin Address (your address). When you have completed your shipment preparation: Luxottica Lab Services Lockbourne Wrap this printed Order Confirmation copy around your frame. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. State that you need to reorder a Return Label Packet for Luxottica Lab Services. For all other tanning beds). missed delivery, When ordering items with estimated ship dates, your order will ship when the total order is Offer may be modified or discontinued at any time without notice. By clicking Sign Up, I confirm that I am over 16 years old and I agree that my Personal Data can be used by Luxottica Group S.p.A to send me news, special offers and other marketing communication as a Member of Costa Del Mar (visit Privacy Policy for further information). Dry them using a clean, soft cloth. time. The system may recognize your UPS Shipper Account number as associated with this phone number. Remakes due to lab error or defect in workmanship or material will be replaced with like product at no charge up to 180 daysfrom original Rx order date. This is according to a detailed roadmap presentation . If you email the address on their site, you will get a response a few days later that appears to. Our customers have 45 days to return their items. All products being returned under this offer must have a Return Authorization number in order for a If your product is defective within 24 months of purchase, just bring them back to an Oakley store in the locations and can occasionally be delayed due to unforeseen circumstances. Your email address is invalid for order communications. Luxottica sunglasses are fitted with lenses featuring high optical precision and they are impact resistant in accordance with US FDA Reg 21CFR801.410. For any additional questions regarding shipping and returns, please visit our Shipping & Return FAQS or send us an email at costaweborders@costadelmar.com. Provide the tracking number found on the provided Return Service Label. original Once Prescription has been sent or uploaded, please allow additional days for your prescription glasses It We do not accept American Express, gift cards, vouchers or cash. You must be a member of MVPLoyalty and consent to All purchases made online andin store during November 1 December delivery Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. Products purchased from the Pro Site are for personal use only and are not to be resold or distributed. Take your glasses off using both hands, this will avoid distortion and keep them correctly aligned. Website: jobs.luxottica.com Employees (this site): ? Website. If the original purchase was Place your order before the below dates to receive it in time for the Valentines Day. Do you need a replacement part for your eyewear? Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Do I still need to send images or submit a service request? manufacturing please call Customer Care for a Return Authorization (RA) number within 30 days of your purchase date. The damaged frame will be used for tracing purposes. This satisfaction return process is provided by: Follow these simple steps for a prompt refund: Sometimes things just do not work out. any product not in sellable condition). If an identical pair is unavailable a substitute By clicking Submit, you declare that you have read and understood the Privacy Policy provided by Luxottica Group S.p.a. for the processing of your Personal Data. For purchases made with a gift card a new gift card with the refund amount loaded and issued to you at the within 12 months from the date of purchase. Find many great new & used options and get the best deals for Luxottica Eyeglasses Eye Glasses Frames LU4293 52-15-135 M1017 Italy at the best online prices at eBay! Call 1800 414 011. Were always happy to see people preparing for watery adventures. a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear, COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. That is, Your cart total exceeds the amount allowed per transaction. Please write order number on outside of package. If you are not satisfied with your purchase from http://au.oakley.com, not to Contacts | Luxottica Home / Governance / Contacts GROUP CORPORATE GOVERNANCE Piazzale Cadorna 3, 20123 Milan - Italy +39 02 863341 +39 02 86334050 Our day to day work focuses on endorsing a transparent Governance Structure and process. above. Msg frequency varies. After the first remake, private pay pricing will be charged, unless there is a lab error or defect (see lab errors/defects section above). This warranty is in addition to the other rights and remedies you have under applicable laws. Advanced. foreseeable loss We can't sign you in. Choose from the dropdown menus to populate fields for both Location and Lab. . A credit card is required to cover all costs associated with replacement parts, service charges, and processing fees. If a subsequent (fourth) remake is required after private pay pricing has been incurred, that job will be free of charge. Its portfolio includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette, as well as over 20 licensed brands, including some of the most well-known and prestigious names . Returns must be shipped back within 30 days of receiving your items. Please refrain from supplying these frame brands/types with your order. theopportunity products, if the item is unworn and unused with the original tags still attached and returned in the Refunds normally arrive within 15 business days of receipt. A:No. To follow up on a service request, send us an email at: For additional information, see the section above titled HOW TO START A SERVICE REQUEST, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. Luxottica Lab Services - Dallas 11336 Reeder Rd. If your order does not meet the warranty Instructions for printing a return label can be found below. Print a copy of your Order Confirmation form from ExClaim (the online claims system). Submit ko (614) 492-5610. info.exciton@luxotticaretail.com. We believe that this ensures that our company is fairly positioned and assessed on the capital market in the best interested of our stakeholders, our customers, employees and society as a whole. So please have your eyewear on hand: Once we receive your request, we will contact you within 5 business days to confirm that your eyewear is covered under warranty or otherwise to provide you other repair/replacement options. Restyle your patient into a similar frame from your stores inventory. Thanks for signing up to the Oakley Newsletter. Eyewear Return Address: Returns Optics. A:Yes. to process in-store all returns, exchanges and any warranty claims. Besides those required by law (about 10 tests for the product safety certification), Luxottica introduced a wide range of internal performance tests which are far stricter than legal requirements, in order to ensure that its products can withstand any of lifes daily challenges, including extreme environmental conditions. The broken frame will be returned with your completed order. our goods come with guarantees that cannot be excluded under the Australian consumer law. Reply HELP for help and STOP to cancel. Please visit https://www.costadelmar.com/en-us/repair-program (for Costa) orhttps://www.nativeyewear.com/en-us/limited-warranty (for Native) to apply for assistance in those countries. Costa Care & Repair. 0ps something went very wrong! Please visit our Service Portal and start a Service Request by clicking on one of the following links: RAY-BAN SERVICE REQUEST OAKLEY SERVICE REQUEST Costa del Mar requestBULGARI REQUESTAll other brands service request. You are entitled to If you have specific requirements or seek information on the purchased products and services to the consumer provided by our brands and our sales channels, visit the CUSTOMER CARE section, COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. Returns that do not meet these conditions may be subject to a refusal under this If you have any questions about shipping labels, call us at 855-522-4545 or click below for step by step instructions with screen demonstrations. By clicking Submit, you declare that you have read and understood Costa del Mar's Privacy Policy for the processing of your Personal Data. Click here for more info on our current promotions. defects. Your browser appears to have javascript disabled. Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. A: No, you do not. Payments. prompt refund. frames. **Business days does not include weekends and public holidays. Luxottica Lab Services - Lockbourne 2150 Bixby Road Suite 200 Lockbourne, OH 43137 Contact Number: 1-855-522-4545 UPS will then establish a time frame for the pickup at no cost to you for the shipment or scheduled pickup. Please enable cookies for a better experience. Our customers have 45 days to return their items. Offer may be modified or discontinued at any time without notice. For change of mind returns/exchanged on in Users found to be reselling product purchased from the Pro Site will be terminated from the program and may face further investigation. Select Collect In Store option in the cart and choose a store from the list for the delivery of your Tracking numbers will be provided for all orders. For Replacement parts purchase or Warranty & Repairs service, please visit one of the following links: RAY-BAN AFTER SALES PORTAL OAKLEY AFTER SALES PORTALCOSTA DEL MAR AFTER SALES PORTALBULGARI AFTER SALES PORTAL ALL OTHER brands AFTER SALES PORTAL. applies: Subject always to the Australian Consumer Law and any other applicable law -. For prescription orders, please allow up to 10 days for manufacturing after we receive your prescription. For any customer support issues we invite you to get back to where the product has been purchased or, alternatively, a Luxotticas products retailer.On receipt of the returned product, the retailer in cooperation with Luxottica will define the nature of the issue, whether it is a manufacturing defect covered by the Luxottica Limited Warranty, and what remedy you may be offered.For online sales, kindly follow the specific instructions on the e-commerce websites. where your sunglasses are defective, you may contact Customer Service to assist you. quality and the failure does not amount to a major failure. Switch to 580 glass lenses for superior clarity and scratch resistance. a third-party retailer, the damaged pair and warranty cannot be processed through an Oakley store. Regional areas: 3rd February Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product - make sure the package is secure and that the contents do not risk being damaged during shipping. Subsequent Remakes Contact Number: 1-855-522-4545. You can now choose to buy online and pick up at selected Sunglass Hut stores (Authorised Partners). You are also entitled to have the goods replaced if the goods fail to be of an acceptable quality Contact 4 ? We Stock a Robust. Call UPS at 1-800-742-5877 to schedule the pickup. The Replace your Sunglasses offer excludes all customised, personalized, engraved and prescription Returns must be shipped back within 30 days of receiving your items. Return Authorization (RA) Number Required. For more details, please read the information note included in the packaging of your sunglasses, which also describes the correct use of your sunglasses depending on the lens filter. All Oakley . purchase The return is applicable for orders bought in Costa Del Mar Canada. Can I still submit a service request? Marchon Global Headquarters 35 Hub Drive, Melville, NY 11747 Tel. Provide the destination address and phone number as: Call Luxottica Lab Services at 1-855-522-4545. Copyright 2022 Oakley, Inc. All Rights Reserved. Please contact Oakley Standard Issue at 1-800-525-4334 for assistance. Please ensure you have provided a valid script with pupillary distance and expiry date Authorised Dealers are collection points only. Lab Errors or Defects Americas - Brazil. Changes which result in higher cost will not be considered for the first-time free remake and will be charged at private pay pricing. All However, it is under review. We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. Shipping and returns. Marchon Brazil. Q: Can I submit a service request for my customized Ray-Ban Remix or Oakley Customeyewear? Free return shipping for all qualifying orders. Return items to the mailing address below (at your expense). European Directives about optical frames and sunglasses refer to specific European standards concerning nickel release, which provide for a preliminary test to simulate the aging and consumption of the components directly in contact with users skin and further analysis of the nickel released by the same components. Service upgrades count towards the first-time free remake allowance. Good things take time | Choose our new Green Shipping Service for free, 20% off custom styles for a limited time only | Design your own Ray-Ban, Up to 50% off select styles | Don't miss our end of season sale. Oakley products are guaranteed for a period of twenty-four months from the date of purchase against all Removing them with one hand will loosen them over time. order to be validated and shipped. See T&Cs. engraved products are made to the customers exact specifications, so no refunds or exchanges are available WHAT IS NOT COVERED BY WARRANTY (examples): Normal wear and tear (scratches or pit marks on sun lenses ), Any damages caused by accident, abuse, neglect, shock, improper use or storage of product, Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc), Damage caused by unauthorized modifications or repairs. If you have any questions, please send an email to ProSite@oakley.com. If you choose not to accept certain cookies, some interactive features of our websites may not work. Thanks for joining; your exclusive Oakley Pro Site discount is available anytime at Oakley.com. The number indicates the filter category (protection against sun glare) from 0 to 4: The letter indicates the type of filter (N=normal, P=polarized, F=photochromic). alternative method of payment will be issued. All remakes due to defects in the following anti-reflective coatings will be provided for the time frame noted, as measured from the original Rx order date. A check will be issued to your store. Only available to be used once per original purchase. Your exclusive Oakley Pro Site employee pricing is available anytime at Oakley.com. method. Luxottica Leonardo Del Vecchio 1935-2022 WE ARE a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear A place called Luxottica WHY WE ARE UNIQUE: OUR BUSINESS MODEL From design to customers BRANDS Know our brands THE MAKING OF EYEWEAR A journey through style OUR HISTORY Taking care of your glasses is important to maintain their performance and prolong their life. country of purchase along with proof of purchase, and we will replace them or give you a refund at your Please note that shipments can occasionally be delayed due to unforeseen circumstances. Here are the details: CostaDelMar.com orders can be shipped within the United States, Puerto Rico, Virgin Islands and Canada. COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. Offer not valid on previous purchases or repair order purchases. than or equal to the price paid of the original pair will be offered. LUXOTTICA LIMITED WARRANTY (*) Luxottica products (sunglasses, optical frames, goggles and prescription lenses) are the result of a unique combination of design and quality excellence. All the components of Oakley products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage. The shipping timeframe you selected at checkout will apply once the order has shipped and you recieve your shipping confirmation. It is not possible to return an online purchase to a certified store or a certified premium store. to home is elected, from the courier. Get glass now for just $. *, Sunglasses & Eyeglasses Free return shipping for all qualifying orders. Customers must present to an Oakley store in the country of Throw a bait and catch a Costa surprise on the 1st day of your birthday month. Deals loading. Our dedicated team will review your prescription and send it to our lab. Apparel, Footwear, Accessories This offer cannot be used for the purchase of saleitems and is 100 Greenwood Industrial Pkwy McDonough GA 30253 (770) 305-7400. Send a replacement frame and lenses will be mounted. payment and Costa Del Mar FAQs Page. Is this your business? We cannot You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable Metro areas: 1st February This company is horrible. We are unable to reimburse a patient for their out of pocket cost for lost or damaged frames. protection guarantee for products purchased through Oakley.com, Sign up to our free MVP Loyalty program and if you damage your glasses within 1 yearyou can take If you prefer you can call our Customer Service (866-472-9226 free toll number) that will create the Return Label & Authorization for you. of screws. TERMS. Address: 100 Greenwood Industrial Pkwy McDonough, GA, 30253-7522 United States See other locations Phone: ? We will evaluate your customized eyewear and provide you a solution. Q: Do we offer the Chemistry Clip? Luxottica Lab Services is happy to accept your patients owned frames for use with their new lenses. FINAL SALE items are not eligible for returns. Remakes will be for similar or lesser cost. We will take the utmost care when manufacturing and mounting lenses into their frames, however occasionally a frame may be damaged. Location & Hours 100 Greenwood Industrial Pkwy McDonough, GA 30253 Get directions Edit business info You Might Also Consider Sponsored For Eyes 5 16.1 miles away from Luxottica Retail Bill M. said "I had one of best sale women ( hate to call her Sales) that I've ever had while shopping got glasses. "proof A new frame must be sent in at no cost to Luxottica Lab Services. Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe, and a Skip to main content Search form Search en it Menu About us Company profile Facts and Figures Luxottica in the world Unique Approach Business Model Find a Dealer. any items sent to Sunglass Hut will need to be returned through the Oakley.com Return and Exchanges policy (ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION). Exceptions for Anti-Reflective Coatings Here are the details: Headquarters: 2150 Bixby Road, Lockbourne, OH 43137. LLS Provider Print On Demand UPS Shipping Label Instructions. accessories, and/or manuals (i.e. Address: 4000 Luxottica Pl Mason, OH, 45040-8114 United States See other locations Phone: Website: www.luxottica.com Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking? A store associate will call you when your complete order is ready for collection within store opening hours When you are not wearing them, keep your glasses in a case; this will protect the frame and the lenses from knocks and damage. (Exceptions: See AR exceptions). Our Change of Mind promise does not apply if you have broken or damaged the product in any way. receive The broken frame will be returned with your completed order. Luxottica Lab Services assumes no responsibility (financial or repair) for damages that occur to patient owned frames, whether new or previously worn, sent to LLS for processing. You can also create your signature look customizing your favorite frame. Where credit card was not used, of purchase, we mean a store receipt or Tax Invoice issue by an Oakley retail store within 30 days from the included with the product. including loss Q: Who can I contact for an update on my service request? Contact Us. Oakley Retail upon purchase of the new pair.. 10/2/2019 Gary C. Please allow up to 5 business days for the credit to show on your account. Click here for more info on our current promotions exchanges and any other applicable law - for in... Stores ( Authorised Partners ) ( 614 ) 492-5610. info.exciton @ luxotticaretail.com date! Not amount to a major failure Bixby Road, Lockbourne, OH 43137 new... Employee pricing is luxottica returns address anytime at Oakley.com within the United States, Puerto Rico, Virgin Islands and Canada we... You need a replacement frame and lenses will be returned with your completed order resistant... Receiving your items manufacturing after we receive your prescription from your stores inventory not count a! Not include weekends and public holidays be found below has occurred, please send an email ProSite! If the original purchase not amount to a major failure your order not. Frames for use with their new lenses our websites may not work out under applicable laws lenses high. Impact resistant in accordance with US FDA Reg 21CFR801.410 locations phone: for all qualifying.. Into a similar frame from your stores inventory response a few days later that to... Your cart total exceeds the amount allowed per transaction ) remake is required to cover costs! Jobs.Luxottica.Com Employees ( this Site ):, follow the Oakley.com returns policy cookies some! This phone number please refrain from supplying these frame brands/types with your completed order UPC number and/or should... Mcdonough, GA, 30253-7522 United States see other locations phone: address on their Site, may! Used for tracing purposes be excluded under the Australian consumer law replacement part for protection. Switch to 580 glass lenses for superior clarity and scratch resistance and any warranty claims purchases or order! If your order of product to be of an acceptable quality contact 4 locations phone?. Do you need a replacement part for your protection we highly recommend you Switzerland | |... Keep them correctly aligned submit a service request Rights ReservedSubject to direction and coordination activity EssilorLuxottica... Tracking number found on the provided return service Label, the damaged pair and can! Repair order purchases are available for you and/or SKU should also help to identify the model a card... Copyright Luxottica Group - P.IVA 10182640150 / all Rights ReservedSubject to direction and activity. //Www.Nativeyewear.Com/En-Us/Limited-Warranty ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty for! For orders bought in Costa Del Mar Canada Costa ) orhttps: (... After private pay pricing has been incurred, that are not covered by the Limited. The damaged frame will be returned with your retailer if other Customer programs! Get luxottica returns address response a few days later that appears to service upgrades count the. Team will review your prescription and send it to our Lab must be shipped within the States! First-Time free remake and will be charged at private pay pricing may recognize your UPS Shipper Account number as call. And you recieve your shipping Confirmation can now choose to buy online and pick up at selected luxottica returns address stores..., however occasionally a frame may be damaged of the Crew means celebrating every milestone the pair! Need a replacement frame and lenses will be free of charge States, Puerto Rico, Virgin Islands and.! Must be sent in at no cost to Luxottica luxottica returns address Services at 1-855-522-4545 within 30 days of your! Signature look customizing your favorite frame phone number cost will not count as a time! To return their items, sunglasses & Eyeglasses free return shipping for all qualifying.. For more info on our current promotions error has occurred, please allow up to 10 for. Incurred, that are not covered by the Luxottica Limited warranty for an on. To process in-store all returns, exchanges and any other applicable law.. Printing a return Label can be shipped back within 30 days of your purchase date selected Hut... Returns policy to be used once per original purchase was Place your does... You have broken or damaged the product in any way available for.! Melville, NY 11747 Tel to have the goods fail to be returned with retailer... Programs are available for you period of 24 months from the dropdown to... To process in-store all returns, exchanges and any other applicable law - and they are resistant. As a first time remake or submit a service request for my customized Ray-Ban Remix or Oakley Customeyewear to. Considered for the first-time free remake allowance for Native ) to apply for assistance in those.... Original pair will be charged at private pay pricing prompt refund: Sometimes things just do not work parts. Recieve your shipping Confirmation 2150 Bixby Road, Lockbourne, OH 43137 offer be... A list of product codes, descriptions and 6,624,843 receive the broken frame will be charged at private pricing! ( RA ) number within 30 days of receiving your items evaluate your eyewear... Texts now youll be the first to know about all things Costa proof of purchase Oakley store the in. Card is required to cover all costs associated with replacement parts, service charges, and fees. Supplying these frame brands/types with your retailer if other Customer care for a period 24... Have the goods replaced if the original purchase was Place your order costs associated with replacement parts service... Accordance with US FDA Reg 21CFR801.410 with US FDA Reg 21CFR801.410 not the! Premium store pocket cost for lost or damaged the product in any way a.... Off using both hands, this will avoid distortion and keep them correctly aligned may, at their discretion provide! Does not apply if you choose not to be of an acceptable quality contact?... Count as a first time remake retailer, the damaged frame will be free of charge,. Cover all costs associated with this phone number for their out of pocket cost for or... Associated with this phone number store of purchase Bixby Road, Lockbourne, OH 43137 goods with. As a first time remake refrain from supplying these frame brands/types with your order Confirmation copy around frame! Exclaim ( the online claims system ) glass lenses for superior clarity and scratch resistance product... Or discontinued at any time without notice Sometimes things just do not work or. States, Puerto Rico, Virgin Islands and Canada a new frame be... Purchase which includes the UPC number and/or SKU should also help to the... Applicable laws of 24 months from the dropdown menus to populate fields for Location... And they are impact resistant in accordance with US FDA Reg 21CFR801.410 from supplying these frame with... Customer service to assist you, Puerto Rico, Virgin Islands and Canada sunglasses & free! Do I still need to send images or submit a service request the timeframe. Always to the mailing address below ( at your expense ) with their lenses. Utmost care when manufacturing and mounting lenses into their frames, however occasionally a frame may be modified discontinued. Parts, service charges, and processing fees consumer law and any warranty claims email to ProSite @.... Tracing purposes cost will not count as a first time remake provide additional warranty conditions, that are not by. Your patients owned frames for use with their new lenses x27 ; t sign you in few days later appears. Will take the utmost care when manufacturing and mounting lenses into their frames, however occasionally frame. Entitled to have the goods fail to be resold or distributed Remix or Oakley Customeyewear a replacement part your. Which result luxottica returns address higher cost will not be considered for the first-time free remake and be. The goods replaced if the original pair will be free of charge, GA, United. Number as: call Luxottica Lab Services mind return does not amount to a major failure Site discount is anytime. Marchon Global Headquarters 35 Hub Drive, Melville, NY 11747 Tel superior clarity and scratch resistance warranty,! Global Headquarters 35 Hub Drive, Melville, NY 11747 Tel patient for out... Happy to see people preparing for watery adventures order before the below dates to receive it in time the... On my service request all costs associated with this phone number: 100 Industrial! From ExClaim ( the online claims system ) system may recognize your UPS Account! Expiry date Authorised Dealers are collection points only refund: Sometimes things just do work... Days does not meet the warranty Instructions for printing a return Authorization ( RA ) number 30. Assist you | Schweiz | Suisse | Svizzera do I still need to reorder return! Activity by EssilorLuxottica S.A. 712 049 618 R.C.S at their discretion, provide additional warranty conditions, that job be... You in at their discretion, provide additional warranty conditions, that are not to accept your owned! All returns, exchanges and any other applicable law - box, inclusive of to! Fitted with lenses featuring high optical precision and they are impact resistant in with... Below ( at your expense ) Luxottica Limited warranty orders, please try later. Authorised Partners ) a subsequent ( fourth ) remake is required after private pay pricing replacement part for your?. 1-800-525-4334 for assistance in those countries for prescription orders, please send an email to ProSite @ Oakley.com to... On their Site, you will get a response a few days later appears! Excluded under the Australian consumer law remedies you have under applicable laws at time. Them correctly aligned can be found below include weekends and public holidays the goods replaced if the original pair be. Have completed your shipment preparation: Luxottica Lab Services Lockbourne Wrap this printed order copy...

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