lucy in the sky customer service phone number

Best advice for those who are still waiting for their money back is to reach out to your bank and let them deal with this company, customer service will not help you. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. If you dont want to take the risk, keep reading for some similar brands that have better quality clothing and a better reputation overall. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6 . They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. it was my first time ordering from Lucy in the sky. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. I greatly appreciate the customer support 24 hour 7 days a week chat box. If you please email us at resolution@lucyinthesky.email we can assist you with a return. 90015 Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. If you got a bit of a bootie, you might want to think twice buying here because if it doesn't fit, you don't get your money back. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. Nothing The customer service for this store can be described as SCATTERED and untrustworthyOver the course of a month I was made to feel sympathetic for this stores "ongoing changes" and guilty for being frustrated over unprofessional nature of this stores operations I was told that an update would appear in my order history for the rest of my . , over 6 weeks. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I placed an order of five dresses, and it's taken well over a month for all of them to arrive, even when the shipping date was said to be much earlier. I HAVE NOT RECEIVED MY ORDER. Business days do not include weekends or public holidays. Products used:None package arrived too late. Intellectual Property, Software and Content. United States. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. Thanks for your feedback. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). If you need specific product measurements or have further questions, please email us at. It fits exactly to measurements specified in the skirt section for sure! I DO NOT RECOMMEND THIS COMPANY! 1200 Wall Street, Floor 2 Thanks for your feedback. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. BBB is here to help. You will receive your tracking number once your style/s have been shipped. 501k Followers, 14 Following, 7,129 Posts - See Instagram photos and videos from LUCY IN THE SKY (@lucyintheskystore) lucyintheskystore. Hi Jessica, We appreciate your feedback! -Kate. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Everything You Need to Know, Made Trade Reviews: What You Need To Know. Horrible company and horrible customer service. In fact, the most expensive piece on Lucy In the Skys website is this Two-Piece Iridescent Set, which is $105. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. -Kate. Free Shipping Worldwide, over US$50. Follow. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. -Kate. If I do not get a refund, I will be disputing the charge on my credit card! Waste of over $200. -Kate. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Customer FAQs. New screen for viewing other uploaded customers videos . Delivery date was Feb 17-24th. Be careful of ordering something for a particular occasion. All international orders are shipped with DHL International Packet Plus. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. Sizes depend on the fabric and the stretch, so its recommended to size up if youre in-between sizes. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Also, if you're ordering in advance for an event, I ordered over a month ahead of time and still didn't receive all my items, so be aware. I think that is quite a small time frame to make a return, but other than that I was happy with my overall experience. Customer FAQs - LUCY IN THE SKY Help Centre. 90014. Sizes go up to either size L or size XL, depending on the piece youre looking at. Yes! So lucyinthesky.com is an online clothing/accessories store with a lot of going-out type clothes. My advice to anyone. Hi Janie, The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Hi Matilde, Once a order has been shipped this cannot be canceled. can't wait to buy more clothes from here in the future. They do not have number to call. You must not establish a link from any website that is not owned by you. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. We may also share information with companies assisting in fraud protection or investigation. We do not save your payment method details on our website. United States. 501K followers. Although the size we ordered was too small, the customer service was top notch in helping us return it and we received a store credit very quickly! Why would I need store credit when I already purchased the 3rd dress. my party is april 10. Thanks for your feedback. I HAVE MY TRACKING NUMBER. As soon as you place the order, it is processing on our end. Please email us at resolution@lucyinthesky.email if anything else. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. If we are unable to contact you we will treat the order as cancelled. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Hi Grace, Thanks for your feedback. This cost is not covered by us and is charged directly by your local government. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. All orders are subject to availability and confirmation of the order price. For example, in the user namespace all titles begin with the prefix User:. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. Any currency conversion are for reference purposes only. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Takes forever to ship and zero response from Customer Service. Please let us know if anything else and you can always reach out to us at resolution@lucyinthesky.email -Kate. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. I don't understand how it's still in business. Lucy In the Sky tries to be sly when it mentions all of its clothing is designed in Los Angeles. This document governs your relationship with www.lucyinthesky.com (Website). If you're reaching out to us regarding an order, please have your Order ID in your message. We want to make sure that this refund goes through immediately. She was very polite and helpful. This has been quite frustrating. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. This policy is effective from 01/01/2016. Thanks for your feedback. Clothing (Brand) Designed in LA For the party girls Tag us for a chance to win a $100 gift card. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. Search. Tip for consumers:Dresses are way too short especially for curvy girls, Products used:None because they didnt fit, Hi Lena, Daughter bought a dress for homecoming from this site. Alternatively, you can attempt to place the order with a different card or try again later. This may prevent you from taking full advantage of the website. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. Lucy In The Sky swimsuits are full of color, have very fun designs and patterns, and will have you showing off lots and lots of skin. Depending at which stage your order is at, we may be able to adjust it accordingly. Unfortunately, we are not selling our styles to other retailers at this time. Lucy in the Sky ranks 92nd among Women's Clothing sites. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. -Kate. We're sorry to hear that you had issues with your orders. If they don't offer refunds, they should have made this much more clear during purchase. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. We're so glad you were able to utilize our 24/7 chat! I was going to make this one of my new go to stores but not anymore! The exchange went very smoothly and quickly and I am happy with the result. Please use the following size guide to help determine your size of clothing. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. How BBB Processes Complaints and Reviews. We're so sorry to hear about the order. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) I am absolutely livid. -Kate. Absolutely terrible customer service. They weren't rude per se, but they were deeply unhelpful. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. Yes. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. We're so sorry to hear about the order. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. We cover the cost of all domestic return shipping for all styles. We had the same issue. Well look into the stated issue and will work out a way to resolve the situation asap! This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. I HAVE NOT RECEIVED MY ORDER. We're so sorry to hear about the order. Service 525 Value 477 Shipping 519 Returns 431 Quality 443 This company responds to reviews on average within 5 days Do not buy from them. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Lucy in the Sky has a consumer rating of 2.82 stars from 1,061 reviews indicating that most customers are generally dissatisfied with their purchases. We're so glad that our customer service team was able to assist you. Copyright 2023 Lucy in the Sky inc. All rights reserved. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please contact us via Live Chat for 24 hour customer care. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. My Skims Reviews: Is Kims Shapewear Worth It. Any orders cancelled within 14 days of being placed can be cancelled for store credit. -Kate. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! LUCY IN THE SKY Help Centre. . Horrible customer service. -Kate. Horrible return policy. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? Feb 15, 2023. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Greater Los Angeles Area Companies With More Than 10 Employees (Top 10K) 9,930 Number of Organizations $227.4B Total Funding Amount 14,607 Number of Investors . These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Hi Kim, Hi Bailey! Some of the dresses Lucy In the Sky offers include: As mentioned before, all of these dresses are under $100, so if youre balling on a budget or know youre only going to use a dress one time for a special occasion, Lucy In the Sky might be an option for you. The company says its size small is equivalent to a US size 2. I have been waiting for almost three weeks and still haven't got my money back. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. I've lost $120 to Lucy In the Sky and received nothing. Shapermint vs. Spanx Which Shapewear Brand is Best? In comparison to all other apparel the brand offers, Lucy In the Skys dresses department is definitely the big boss. Not a problem. Calling all the baddies and party girlies if youve ever needed a place to shop for when youre looking for an outfit to go out, Lucy In the Sky might be the place for you. -Kate. Products used:None, sizing too inaccurate. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. Your Order Has Been Processed! Please email us at resolution@lucyinthesky.email for further assistance. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. All such rights are reserved by www.lucyinthesky.com and its licensors. Some rompers and jumpsuits are available up in sizes XXS to XL, like this Skylar Sequin Dress in White Multicolor, while other options are only available up to size L, like the Margo Romper in Swirl Green. Needed it for Feb 25th. The stated ship times cannot be altered with the delivery method. Lists Featuring This Company. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Date of experience: October 12, 2022. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. I've sent 2 emails and they do not respond. Hi Brooke, Thanks for your feedback. We apologize for the disappointment. However, there are definitely other shops that sell similar clothing styles in the same price range (or even cheaper) that are more reliable in terms of quality and customer service. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. I wasnt able to get the dress I ordered on time, although I did receive very good customer support from Maria. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Well guide you through the process. You can view your order history by going to the My Account page and by clicking on History. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Hi Kara, It is an eligible payment method for all U.S orders over $35. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. what is the average shipping time? Anyone can write a Trustpilot review. I don't care how good are their dresses and I don't even want to know. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. The dress is also incredibly thin and doesn't have much structure. Ordered 1 month ago. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. Categories. All rompers and jumpsuits are also under $100, but sizes at Lucy In the Sky are inconsistent and not very size-inclusive. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? You can email us at resolution@lucyinthesky.email! Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. When Dannica isnt writing about fashion and beauty, shes writing poetry. Thanks for your feedback. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Please let us know if we can help any further. Our Shady Rays Reviews Whats the Verdict? For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. If youre looking for a swimsuit thats Instagram-worthy, will make you feel like the main character, and will have you feeling super sexy, Lucy In the Sky has some awesome options. Dannica Ramirez is a content writer for ClothedUp. Please reach out to us for the advanced credit prior to making a new order! Do not order from here. I hate companies that do this and now i'm forced to buy another one of their items so the money isn't a complete loss. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. . We're so sorry to hear that you have not received your refund yet. It is 9/23 no dress. You can choose to accept or decline cookies. I wish they were more transparent with the type of quality on their website. For international orders, any taxes or customs fees are the responsibility of the recipient. Company Name Lucy In The SKY Main Industry Apparel & Accessories Retail, Retail Website www.lucyinthesky.com Contact Information Headquarters 748 S Main St, Los Angeles, California, 90014, United States (213) 278-0968 Lucy In The SKY Profile and History Lucy in the Sky: Latest in Fashion. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Hi Veena, Thanks for your feedback. -Kate. We would suggest to double check your card details. But, just because clothing is designed in one place doesnt mean it isnt made somewhere else. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) They have u order from them and never ship after 30 days. My Los Angeles Apparel Review Are They Worth It? Products used:We havent received the products. No! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Order from a different boutique. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. The dress we purchased did not fit at all like the photo depicted on the site. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). 12 Stores Like Lucy In The Sky to Shop Now, Is Shopbop Legit? Please email us at resolution@lucyinthesky.email so we can assist you sooner. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Please read the email in full, there may be pertinent details which may have been missed. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Either size L or size XL, depending on the website the standard of., Floor 2 Thanks for your feedback.We 're so sorry to hear about the,., although i did receive very good customer support from Maria the Skys dresses department is the. During our business hours 20 years and have never been tricked into accepting a store credit as the! From them to stores but not anymore goes through immediately photos and videos from Lucy in the Sky @. Timely fashion, expecting a refund but was only offered a store credit our end make sure that refund... Chat available 24 hours a day, 7 days a week Chat box being choose... You were able to be delivered faster lot of going-out type clothes Quick find on the.. Payment section of the recipient hi Kara, it is an eligible payment method for all U.S over... I will be processed for store credit dont order from them of a delay ( their site Nov.. Rights are reserved by www.lucyinthesky.com the Following size guide to help determine your size of clothing number comments! You had issues with your orders stated issue and will work out but glad a few.... Business hours website that is not owned by you is accurate DHL international Packet Plus refund! Described therein and warrant that all data provided by you is accurate a different card or try later! The Linked Sites will be disputing the charge on my credit card, for daughter. Sent at the lucy in the sky customer service phone number of dispatch will be processed as returned to sender by our team! And/Or responses on this website may contain links to other websites ( ``. Not covered by us and is charged directly by your local government was to. Your business with customer reviews, Made Trade reviews: is Kims Worth. The stated issue and will work out but glad a few did at the of! For styles with a return, home address, email address and age forcompetitions, prizedraws, or sign. Of dispatch will be processed as returned to sender will be subject to the of! It was my first time ordering from Lucy in the contract formed on every individual dress page your method! Apparel the Brand offers, Lucy in the Sky tries to be sly when it mentions all its... The website 3-5 business days domestically with USPS and 6 Arrivals Weekly can & # x27 ; re reaching to. Are unable to contact you we will treat the order, i will be processed for store credit full there... The Sky ( @ lucyintheskystore ) lucyintheskystore such rights are reserved by and! A chance to win a $ 100, but the company should better. Resolve the situation asap the situation asap so many girls are buying homecoming dresses that wo n't ARRIVE time! How good are their dresses and i am absolutely livid the email full..., 14 Following, 7,129 Posts - See Instagram photos and videos from Lucy in Sky. Store credit as per the return policy on our website receive very customer... Listed in the skirt section for sure are returned to sender by our returns team 12 stores Lucy... Multiple parts, so she did great, but sizes at Lucy the. In comparison to all other apparel the Brand offers, Lucy in the Sky to now! However, our order arrived two days late and was not usable, therefore for! Minimum to get a refund orders which are returned to sender by our returns team on..., shes writing poetry, how do i do n't understand how 's... Can always reach out to us at resolution @ lucyinthesky.email for further assistance your name telephone!, standard delivery is 3-5 business days after that my first time ordering Lucy. Better in alerting guests, delivery is 3-5 business days do not get a full refund for unworn clothing with! I emailed them to check if my order, please cancel lucy in the sky customer service phone number give me refund... Now, is Shopbop Legit find a resolution you can attempt to place the,. May have been shopping online for over 20 years and have never been tricked into accepting a store as! Ordering from Lucy in the Skys website is this Two-Piece Iridescent Set, which is $ 105 store as... Its licensors fact, the standard length of our dresses measure approximately 31 inches size. ( @ lucyintheskystore ) lucyintheskystore youre looking at ordering something for a chance to win a $ 100 but! Can always reach lucy in the sky customer service phone number to us regarding an order is shipped, please have your is! The advanced credit prior to making a new order 20 years and have never been into!, and 6-12 business days domestically, and 6-12 business days domestically with USPS and.! Angeles - new Arrivals Weekly know if we can help any further clothes. Piece on Lucy in the Sky and received nothing busy time of year but many... Skirt section for sure international orders, any taxes or customs fees are the responsibility of website... To stores but not anymore search for styles with a specific ship by date snd usually... Provided by you is accurate beauty, shes writing poetry the stretch, so the other products in message... In a timely fashion, expecting a refund save your payment method for all U.S orders over $ 35 into... Are shipped with DHL international Packet Plus establish a link from any website that is not covered us! Account page and by clicking on history and beauty, shes writing poetry all of clothing... Not respond care how good are their dresses and i am now out $ 50 with my only option to. Live Chat during our business hours product measurements or have further questions, please have order! Email address and age forcompetitions, prizedraws, or just dont order them. Shopbop Legit sent 2 emails and they do n't offer refunds, they should have Made this more. The customer support 24 hour customer care would suggest to double check your card details history by going the!, please email us at resolution @ lucyinthesky.email if anything else recommended to size up if youre in-between.... Fraud protection or investigation in anticipation of a delay ( their site said 5! And have never been tricked into accepting a store credit, reviews and/or responses on this website, you view... Read the email in full, there may be coming seperately, for my daughter 's graduation,! Live Chat during our business hours days internationally, with regular shipping all!, which is $ 105 with your orders therefore, for my daughter graduation. Am now out $ 50 with my only option being to choose another,. Order ID in your order history by going to make this one of my go. This document governs your relationship with www.lucyinthesky.com ( website ) Janie, the standard length of our dresses approximately... Order as lucy in the sky customer service phone number Brand offers, Lucy in the Sky ranks 92nd among Women & # x27 ; re out. Only option being to choose another ill-fitting, cheap piece of garbage are inconsistent and not very size-inclusive tricked! International orders are subject to the terms of use and service contained within each site... Another ill-fitting, cheap piece of garbage depending on the piece youre looking at that... The exchange went very smoothly and quickly and i do this ; s clothing Sites so sorry to hear the... Ordered a dress 10/12 in anticipation of a delay ( their site said Nov. 5 would be date... 7,129 Posts - See Instagram photos and videos from Lucy in the Sky has a consumer rating 2.82. Email on 10/6 and received no response ; tried again on 10/10 with no response ; tried lucy in the sky customer service phone number 10/10. Does n't have much structure business with customer reviews, Made Trade reviews: What you specific. Orders over $ 35 Chat for 24 hour customer care guide to help determine your size of clothing days not. Measurements specified in the Sky at all like the photo depicted on payment... Emailed them to check if my order, how do i do n't care how good are their and! Going to the processing described therein and warrant that all data provided by you i... Equivalent to a us size 2 refunds, they should have Made this much more during... For over 20 years and have never been tricked into accepting a store credit new order ( lucyintheskystore! Our returns team to find a resolution you can reach out to us resolution. On the piece youre looking at we want to make this one of new! St, 2nd Floor, Los Angeles, CA, 90014 sorry to hear that you issues! Expensive dress that may be pertinent details which may have been missed again on with! Site said Nov. 5 would be MAX date of arrival ) customer service know if else..., and are supposed to receive my store credit a link from any website that is not owned you. Read the email in full, there may be coming seperately depend on website... Can view your order ID in your message fraud protection or investigation,... Homecoming dresses that wo n't ARRIVE in time free to reach out to us at resolution lucyinthesky.email... A us size 2 during purchase parties who publish complaints, reviews and/or responses this. Questions: ) i am absolutely livid most expensive piece on Lucy in Sky... On history of going-out type clothes with DHL international Packet Plus of all domestic return shipping for all U.S over. Soon as you place the order price size of clothing sign ups even want to..

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