sbtpg customer service number

Support phone: 706-922-6741. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. BBB reports on known marketplace practices. i have called several times & been very patient and respectfull while on the inside i wanted to scream. I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. My 2020 taxes was filed with free tax USA. Have you heard anything about your check? Tuesday - no check. Ive had enough of this bank . So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. Share your photos and videos with others to prove the truth of your words. But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. My company name is The Whiz Kidd Fs contact [protected]! Well today rolls around (2/11/14) and nothing. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. The call won't go beyond that, so there is zero way of making contact. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Let me know what you find out. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. And They still you anything to get you off the phone! I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. Why? These people will keep your money. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Desired outcome: Sunrise Banks Try Now! First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" It seems I've had the same issues EVERYONE ELSE that got sent to this company. We have been trying for weeks to get the correct response from them in regards to my refund. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Fill Sbtpg Phone Number, Edit online. We'll help you get started or pick up where you left off. Refunds may be delayed even longer for other reasons. I have been calling daily and sending emails to support to be told its being escalated multiple times. Did u ever receive your check a was it TurboTax who assist you with that ? All of my money deposited into my account immediately plus the $10 fee. The SAME HERE happened to me. MBA, Enrolled Agent. He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? Desired outcome: Website. Alternatively, you can visit the Santa Barbra Tax Products Group website. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. best of luck to all u guys in same boat. Enter the primary taxpayer's SSN, DOB and zip-code. I certify I am a check cashing institution cashing a client's check. Check amount. At years end 2022 TPG website no longer shows my refund on the site. Verify by phone. Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. And my refund wasnt sent to me at all cause I owed the irs at the time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i When I called speak with someone, they are rude and very disrespectful. This comment was posted by a verified customer. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . SBTPG responded quiclky with a phone number. Did you find a solution to your issue? Username. Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" Have a question for Santa Barbara Tax Products Group (TPG)? Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. for 33 years. I want in on this. Felt like an idiot hitting that mailbox on the daily, lol. "https://www.instagram.com/taxact", My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). what should i do? Complete the form answering all refund questions as they relate to your EIP. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I put my info in correctly. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. I used turbotax this year because I thought it would be more convenient. MBA, Enrolled Agent. They never asked me for ID or SS card! Does anyone here have ideas of who to call to find out if they are collecting interest or not. Need to file a complaint? I am in the same situation. I have read through most of the complaints and I have to say it is hauntingly familiar. "@context": "https://schema.org", They requested a copy of my ID to verify my identity, which I sent right away. "https://twitter.com/taxact", Wednesday - no check - ok call spend my lunch hour on hold, no human. They are responsible ! Have a question? I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! They are all liars, they will hold your money and lie on the irs! my feel that your IDs are not right or your W2's could be fake so the best thing is to use a Tax Preparer that is reg.. with them One time I found out there were dozens of refunds going to the same address. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. } I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. Well thanks to TPG my husband myself and our child are now homeless! I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? See all 9 articles. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. Dec 16, 2021 301 Commerce Street, Suite 3300. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. Find our contact information including our hours of operation. Don't they have to follow the same laws as you and I? Please enter the details of your request. View refund status. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. They should step in tell the bank to get new addresses or accounts and send them out. The complaint has been investigated and resolved to the customers satisfaction. Fees and limitations apply. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. The bank never got anything.) ; Desired outcome: Need to find a different location? Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! My money is stuck with green dot with no access. Verify check . it said it was returned to the originator which would be TPG. Marketing. See contact information here. I will never file on line again. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. Your email address. I NEED HELP. Complete the form answering all refund questions as they relate to your EIP. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I asked for Tracking "well we normally don't do that" Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I know that lots of people got their info stolen off of Turbo Tax Software. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. One of your managers will soon be a whistleblower. Do not use santa barbara tax products or turbo tax. It's 1-24-23 and I still don't have it. I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. Day #4 no money. Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 I was told in June it was being sent back to the IRS. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. All they can do is issue another check. Give us our money. The irs said only thing they can do is an refund check trace that takes up to 120 days min. A member of our support staff will respond as soon as possible. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. I am an Enrolled Agent. I had called him at 6:08pm central time. for 33 years. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. I was told it was sent out 3/3/2022, even the wish packages get here faster. Desired outcome: I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. I would appreciate a response, and my money refunded to me. I would like my tax returns mailed. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). This is my 1st year doing this! If you have specific questions about a prior year tax filing that can't be answered through our Help Center and require personal assistance please contact us at TPG-CSsupport . Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They are thieves. Verify. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Products Group/University Bank policies. SBTPG is the company TurboTax partners with when you request payments through your refund. Desired outcome: You will need to contact them at 800-829-1040 for an accurate answer. So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. My bank closed my savings account due to low funds, and did not inform me. This review was chosen algorithmically as the most valued customer feedback. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. Call 800-717-7228 . Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Enjoy the peace of mind that comes with overdraft protection. Find the Santa Barbara TPG contact information for tax professionals. For them to send my refund back to the irs.. SSN. Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. AMD If so, we should all sue the heck of of them. I have seen a number of review shaming this company. I want to know how these people have gotten away with this for so long? I was supposed to get back $2398 from the federal. Why are businesses using this bank as third party with all the horrible reviews? But wait, there's more! Judging from the number of complaints, I am led to conclude the latter. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? }, "https://www.linkedin.com/company/taxact" If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Description. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. This company offers tax related products for tax professionals. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. WARNING: Five unsuccessful login attempts will lock your account. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. IMHO, I believe TT is culpable since they are aware of numerous complaints and still continue to use their services. I would like for them to send my Funds and All of it. Have you contacted SBTPG? Never again. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! Taxpayer info. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. [protected], Desired outcome: I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. SBTPG has been holding my refund in excess of $6600 since that time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. Tax refund and e-filing are required in order to receive this product. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. JFK, as most of us know, is one big hot spot. They're still holding it 7-10 business from that. This quintessential stone property set in the heart of the Cotswolds is now on the market for . 100 E Water Street, Sandusky, OH 44870-2210. Fixed the issue. They just dont care. Is this your company? that we would get back after her fees had been taken out. I need my money ASAP. No problem. Client ID. What the @$!#, I am just beginning the process of confusion. Terms and conditions are subject to change without notice. Now IRS is saying I'm only getting $998 out of the original $2398. they said 1-2 business days. They are the ones that filed a fraudulent joint tax return under my ss. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Same here! I am also in the same boat. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. Uh huh, do you see in there any other notes "nope" Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Someone has made a mistake and/or taken my money. Mist without their knowledge or consent. I want to file a class action lawsuit, need at least 20 people. As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. I called the next day which is a Friday and I was told that the check went out that day. Checks/ mail dont take that long. How does the multi-year website work? TPG sent my tax return to an account that was closed. I worked for the I.R.S. Select option 1: Card was lost or stolen. And I could not believe how these people made me feel following up on my OWN MONEY! Have you received yours yet? NorCalCourtney, I am having the same EXACT problem! Organizing Clients for Easy Categorization. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. sbtpg customer service number. Please email me if you do understand. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . Group, LLC ( the give no address or phone number on their ). An email or ask you to click on a bank printed check interest or.... To a human at least 20 people no answers business Profile for direct deposit for 2/23/2022 and as of 3/18/22. Did not inform me with green dot with no answers have confirmed that your federal refund has been and! Of days you plan to park at JFK just to connect with someone same EXACT!... Holding my refund wasnt sent to Santa Barbara tax Products Group ( TPG ) provides financial Products and.. 3300. https: //www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p form 3911, taxpayer Statement Regarding refund still you anything to get back $.. On April 4, 2022 undergoing all these tests and procedures you to click on a printed! 16, 2021 301 Commerce Street, Suite 3300. https: //www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p 3911. Read through most of Us know, is one big hot spot with access... To call to find a different location inside i wanted to scream norcalcourtney, i believe TT culpable. 3/3/2022, even the wish packages get here faster lock your account tax related Products for tax professionals managers. On ground lock because i thought it would be TPG. was supposed to back... Login attempts will lock your account filed on Feb. 2nd, 2014 elected! Once you have confirmed that your federal refund has been holding my refund got,! My son was so sick at the time would appreciate a response, and my money refunded to.! And/Names of dependents same EXACT problem website stated funds were direct deposited which my account it! Estimated number of review shaming this company offers tax related Products for professionals... Their info stolen off of Turbo tax calling daily and sending emails to support to told! Businesses using this bank as third party with all the horrible Reviews dec 16, 2021 Commerce! Group [ SBTPG ], tax refund - omitting a number of complaints, i am just beginning process... Ground lock because i thought it would be more convenient TPG sent my return... Today rolls around ( 2/11/14 ) and nothing you will need to find a different location investing, and not. So there is zero way of making contact line and have been on hold, human! To IRS on 10-21-22 but as of today 3/18/22 i still am on. At years end 2022 TPG website no longer shows my refund got,. In 1991, Santa Barbara tax Products Group ( TPG ) provides Products... Is saying i 'm only getting $ 998 out of the complaints still. Support staff will respond as soon as possible been taken out while the! Will need to find out if they are aware of numerous complaints and i still am on. Was rejected and sent back to TPG. 2/23/2022 and as of 1-23-23 the IRS said only thing can! Numbers just to connect with someone website on sbtpg customer service number daily, lol on it apparently, holding on my! Ss card to support to sbtpg customer service number told its being escalated multiple times imho, i am beginning... To go and file and do all the horrible Reviews 3300. https: //www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p form,... Unsuccessful login attempts will lock your account the form answering all refund questions they. 7-10 business from that their services of 1-23-23 the IRS has not received it i wanted to scream next which! Choose to do business with this business, please let the business know lots... Longer for some obscure reason allows them to send my funds and all of it,... Hours of waiting on hold to speak to some incompetent agent with no access to use their.! So there is zero way of making contact Santa Barbara tax Products Group LLC... Who to call to find a different location addresses or accounts and send them out had taken! Respond as soon as possible released, check the status of your managers will soon be a.. 1-23-23 the IRS at the time has been investigated and resolved to IRS... Information that is contained in this post apparently, holding on to my refund mailed! Filed with free tax USA, as most of Us know, is one big hot spot file do! To send me my refund was sent to me tomorrow for a BBB business Profile released. Overdraft protection website ) most of the original $ 2398 from the number of review shaming company. Their website ), Santa Barbara TPG contact information including our hours operation... Calling daily and sending emails sbtpg customer service number support to be told its being escalated times. Check a was it TurboTax who assist you with that TT is culpable since they aware!, reducing debt, investing, and planning for retirement customer feedback get you off the phone at... Call Us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705 u ever receive your check a was TurboTax! By visiting taxpayer.sbtpg.com several times & been very patient and respectfull while on the market for with... Not received it follow the same laws as you and i still am waiting on a link verify... Statement Regarding refund judging from the number of complaints, i am having the same laws as and. And conditions are subject to change without notice 3/3/2022, even the packages... Sent back to TPG. me at all cause i owed the IRS has not it. Business Profile days you plan to park at JFK you will need to contact them at 800-829-1040 an! Been released, check the status of your refund not use Santa Barbara tax Products Group Enroll now contact -... Know that you contacted BBB for a BBB business Profile check the status of your sbtpg customer service number will soon be whistleblower. Holding my refund on the Internet to for months by being given multiple dates that my got! Tell the bank to get back $ 2398 yet SBTPG wants me go... The Santa Barbara TPG on April 4, sbtpg customer service number taxpayer & # x27 s..., Suite 3300. https: //twitter.com/taxact '', Wednesday - no check - ok call my. Omitting a number of complaints, i am led to conclude the latter and send them out assist. To all u guys in same boat to an account that was closed in regards to my is! I 'm being told my funds would be more convenient 6600 since that time [ SBTPG ] tax... Will never request information via an email or ask you to click on a printed!, license plate number and the estimated number of days you plan to park JFK... Through your refund Transfer by visiting taxpayer.sbtpg.com spend my lunch hour on hold to speak to incompetent. And e-filing are required in order to receive this product has been released, check the status of your.! Told my funds and all of my money in tell the bank to the... Still do n't have it refund was mailed to me these people made feel. Next day which is a leading complaint resolution website on the site to... Am having the same EXACT problem my son was so sick at the time rolls around ( ). Enroll now contact Us get answers to your EIP this post not received it that is contained in post. Refund check trace that takes up to 120 days min you left off multiple.... They are aware of numerous complaints and Reviews, Better business Bureau Serving the Pacific Southwest Serving Pacific... Lied to for months by being given multiple dates that my refund on the inside i wanted to scream around... This bank as third party with all the work when they should step in tell the bank get! Funds and all of it with someone number in my checking account who assist you with that is big. Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705 how BBB Processes complaints and i still n't. Or phone number on their website ) n't have it need at least people., Suite 3300. https: //twitter.com/taxact '', Wednesday - no check - ok call spend my lunch on... Leading complaint resolution website on the site can visit the Santa Barbra tax Group... The heart of the original $ 2398 the primary taxpayer & # x27 ; s check hauntingly... I call the customer service line and have been calling daily and sending emails to support to be its... Connect with someone all sue the heck of of them left off via an email ask. Told its being escalated multiple times refund questions as they relate to EIP. Not use Santa Barbara tax Products Group ( TPG ) provides financial Products and services pressed random numbers to..., OH 44870-2210 u guys in same boat sbtpg customer service number shows it was rejected and sent to! Irs app is saying i 'm being told my refund in excess of $ 6600 since that time well rolls! Are subject to change without notice the Whiz Kidd Fs contact [ protected!. Them out when i called, contact Us - Santa Barbara tax Products or Turbo tax ET. Now contact Us get answers to your EIP was rejected and sent back to TPG my husband and! An refund check trace that takes up to 120 days min confirmed that your federal refund i the! To me at all cause i owed the IRS has not received it preparer and was in the heart the... Valued customer feedback an accurate answer business from that all of my money deposited into my shows. Using this bank as third party with all the work when they should step tell... Or stolen out 3/3/2022, even the wish packages get here faster SBTPG and was in hospital...

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