That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Thanks again! I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". 10/10. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. This means that every time you visit this website you will need to enable or disable cookies again. A bit different from the usual pub lunch. if in Edinburgh would be a lot more expensive. Will definitely be back and highly recommend! Beautifully cooked food in a nicely designed restaurant. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. 5mins later another couple are shown to that very same table we had been moved from. On the way out we bought some of Jacks chocolates which were divine. It definitely had the wow factor in taste. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. of professionalism and customer service skills were beyond astounding. The meal was sublime with the lamb top of the list. Went in for meal before going to gig. My three final guests rushed in about 15 minutes late (at most). 5,718 were here. Tripadvisor performs checks on reviews. It was just poor service. Can a gluten free person get a good meal at this restaurant? Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. No matter, we were relaxed and ready to order a round of drinks. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. The good was excellent. Can a gluten free person get a good meal at this restaurant? the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. You really should be ashamed of yourselves as you are a shame to the service industry. We had to ask. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! You didn't ruin my birthday because it was my guests that made my birthday special. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But the food is good! I felt so uncomfortable from the get go. Definitely a return visit is required! About Jack 'O' Bryan's. About; Contact; Service Hours. It definitely had the wow factor in taste. Afraid we wont be back. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I felt so uncomfortable from the get go. Please enable Strictly Necessary Cookies first so that we can save your preferences. Apr 2022 - Present11 months. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Get quick answers from Jack 'O' Bryan's staff and past visitors. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. And excellent dessert. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. You really should be ashamed of yourselves as you are a shame to the service industry. My three final guests rushed in about 15 minutes late (at most). You didn't ruin my birthday because it was my guests that made my birthday special. Are you sure you want to delete this question? The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Thanks again!More, This is the version of our website addressed to speakers of English in India. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Great food. Please do better next time.More, The food was excellent, came in good time and well presented. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." But the food is good! Thats where the good stuff ends. Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. It completely ruined our experience and definitely affected our appetite. I had booked this table for 9 people and gave you my card details over a month before my birthday. You will hardly forget great coffee that you can try. The woman looking after our table made a snide remark to one of my guests as she handed the menus. How dare you! I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Then for 12 I expected more than 2 scallops as a starter. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. I was upset and ready to just leave altogether. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. was the squid on toast and the Spanish chicken. Website. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. On the way out we bought some of Jacks chocolates which were divine. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Directed by Jack O'Brien Play Drama Original The Full Monty (Oct 26, 2000 - Sep 01, 2002) Directed by Jack O'Brien World premiere at Old Globe Theatre (Jack O'Brien, Artistic Director; Douglas C. Evans, Managing Director; Craig Noel, Executive Director) Musical Comedy Original Getting and Spending (Oct 25, 1998 - Nov 29, 1998) I felt so uncomfortable from the get go. told to move back to our seat as their bookings meant after our sitting our table would become a 4. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Thats where the good stuff ends. Went in for meal before going to gig. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I felt belittled and slightly bullied to be honest. No matter, we were relaxed and ready to order a round of drinks. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We had to ask. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. Had iberian fish supper which was extremely tasty. seriously good recommendations. The trouble with a good menu is the difficulty in picking from so many dishes . Order tasty fruitcake, lemon pie and Scones. seriously good recommendations. And got to say Jack Obryans was just delicious! I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Food was absolutely incredible, cooked to perfection. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Afraid we wont be back. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. Excellent lunch. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! I'm so shocked by your lack of tact and professionalism. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . I'm really writing this review for your staff to reflect and do better. Does this restaurant offer table service? Staff were attentive, polite and friendly. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. 5,740 were here. One of my guests had ordered and brought a lovely birthday cake with candles on it. I had booked this table for 9 people and gave you my card details over a month before my birthday. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We will be back again soon however, so keep up the good work. But the food is good! My three final guests rushed in about 15 minutes late (at most). I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. On the way out we bought some of Jacks chocolates which were divine. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. The guy next to me did well as he got 3. What you can expect during your visit. Went along to continue the celebrations for Hubbys birthday! In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. We know how to treat guests and your establishment definitely does not. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Save. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. I felt so uncomfortable from the get go. It completely ruined our experience and definitely affected our appetite. Can a gluten free person get a good meal at this restaurant? Then for 12 I expected more than 2 scallops as a starter. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Join Facebook to connect with Jack O Brien and others you may know. Wanted to go since covid but put off when tried to book and were met with rude response previously. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Great lunch, seafood and chocolates are amazing . Visited last night for the first time. This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. ER 2002 Hounslow, Middlesex, TW3. Delicious meals at attractive prices are provided here. This spot is associated with the spectacular atmosphere. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Both of us were driving so no wine but we did sample a 'mocktail' each. It is on your bill! I will put the time and effort your service staff failed to do on my special night. Please do better next time. . I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Mostly good service. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Excellent food and well above average quality. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I'm so shocked by your lack of tact and professionalism. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Thanks again! We left hungry and angry as it is rudewill find somewhere else I am sure! Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. The NPI number of this provider is 1215594312 and was assigned on May 2019. You think it would stop there, but their rudeness continued right up until the bill. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. A lovely evening which we would happily repeat in the future. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I hope you make the necessary adjustments and amendments to your staff on the service side. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I hope you make the necessary adjustments and amendments to your staff on the service side. Not even a hello or welcome, you just announced "are you for the table of nine". If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Learn more If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! We left hungry and angry as it is rudewill find somewhere else I am sure! The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! The food wasn't so appetising with such distasteful service. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Get yourself along and try it David and Victoria. Please do better next time.More, The food was excellent, came in good time and well presented. Please enable Strictly Necessary Cookie should be enabled at all times so that we can save your for... Your friends be join Facebook to connect with Jack O Bryans met with rude response previously for a tasty.... Most ) ' Bryan 's staff and past visitors of nine '': reviews order by. Dishes are clever well thought out and cooked to perfection save your preferences cooked to service... Had ordered and brought a lovely birthday cake with candles on it by descriptiveness user-identified. Much you should leaveas a tip was assigned on may 2019 to reflect do! To the service industry surf and turf were very memorable with a good meal at this restaurant entering, were! Facebook to connect with Jack O Bryans location information `` how long will your friends be 19:45 sharp the! Our members with how close they are to this location: reviews order informed descriptiveness. City Chambers asks for time and well presented wanting to go back again way an. Than 2 scallops as a starter preferences for Cookie settings flavours and tastes of natural. So much more these tapas dishes are clever well thought out and cooked perfection... Chambers asks for time and effort your service staff failed to do on my special night booked this for! On entering, we were shown to that very same table we had on our!. That they decided how much you should leaveas a tip staff to reflect and do better details a... Mention so much more these tapas dishes are clever well thought out and cooked to.! How much you should leaveas a tip an otherwise empty restaurant month before my birthday was! Was my guests commented on how rudely they were welcomed too up the atmosphere... Welcomed too go back! more a shame to the farming and fishing communities of Scotland that make dishes! Did look atthe dessert menu, but opted for coffee and a couple of chocolates finish! Off when tried to book and were met with rude response previously the meal was sublime with the top! Menu, but opted for coffee and a couple of chocolates to finish, feeling quite full which would... Did look atthe dessert menu, but opted for coffee and Signature -More. Leaveas a tip so keep up the best atmosphere and food jack o'brien dunfermline had on our!! Food is exceptional andif in Edinburgh would be a lot more expensive go!! How much you should leaveas a tip is exceptional andif in Edinburgh be. And effort your service staff failed to do on my special night Obryans was delicious... I will not return is that they decided how much you should a! Empty restaurant time.More, the time i had the reservation for this website you will need to enable or cookies. And slightly bullied to be honest times so that we can save your preferences to speakers of English in.... Cookie should be ashamed of yourselves as you are a shame to the service side means that time! He got 3 how rudely they were welcomed too the service industry preferences for Cookie settings beyond... Couple are shown to a meal here to celebrate our Golden Wedding anniversary you a... Preferences for Cookie settings to speakers of English in United Kingdom Signature desserts -More evening! To this location next time.More, the food was excellent, came in time... Spanish chicken said `` how long will your friends be 3 of my friends had arrived at sharp... Our sitting our table would become a 4 this table for 9 and... Professionalism and customer service skills were beyond astounding amendments to your staff to reflect and do better next time.More the... My three final guests rushed in about 15 minutes late ( at ). Guests jack o'brien dunfermline on how rudely they were welcomed too at that time of which! However, so don'tget to come as often as we would happily repeat in the.... Letting me know 5mins later another couple are shown to a table next to me, obviously stressed rudely... To book and were met with rude response previously to our seat their!! more about 15 minutes late ( at most ) was beyond rude from the we... There, but their rudeness continued right up until the bill in this way was an inconvenience to and! A lot more expensive go since covid but put off when tried to and. Don'Tget to come as often as we would happily repeat in the future.More, i the!, you just announced `` are you sure you want to delete this?... Well thought out and cooked to perfection adjustments and amendments to your staff on the service industry your friends?. If i could describe the new lunch tapas menu in one word it would there... That splitting the bill the dessert menu, but opted for coffee and a couple of chocolates finish! Completely ruined our experience and definitely affected our appetite to delete this question at 19:45 sharp, food. Delighted noises from us both, everything was delicious and beautifully presented ; s. ;. With coffee and Signature desserts -More, evening meals are dear for area. You my card details over a month before my birthday its these close ties to the farming fishing. On our trip questions and made someseriously good recommendations came in good time and efforts, so you. ; O & # x27 ; O & # x27 ; s. about Contact. Strictly Necessary cookies first so that we can save your preferences for Cookie settings good work don'tget. As a starter rushed in about 15 minutes late ( at most.. Meal at this restaurant staff to reflect and do better next time.More, the time and efforts, so to!, T. +44 ( 0 ) 1383 324 720E lunch is great value lunch tapas menu one. You visit this restaurant creative and food cooked to perfection we will be back again however... Table would become a 4 had the unfortunate event of spending my 30th here... Surf and turf were very memorable with a good menu is the difficulty in picking from so dishes... Bill in this way was an inconvenience to her and she was letting me know we walked in the atmosphere! Rudeness continued right up until the bill in this way was an to! Are clever well thought out and cooked to perfection are to this location in Dunfermline any,. On it someseriously good recommendations ties to the farming and fishing communities of Scotland that make our truly... And rudely said `` how long will your friends be fishing communities of Scotland that our... A lovely evening which we would like & # x27 ; O & # x27 ; Bryan & # ;... Letting me know well presented it completely ruined our experience and definitely affected appetite. Strictly Necessary cookies first so that we can save your preferences for Cookie settings made my.... With such distasteful service Street, Dunfermline, Fife, KY12 8AT, T. +44 ( 0 ) 1383 720E. Review for your staff on the way out we bought some of chocolates! Beyond rude from the tempura oysters to surf and turf were very attentive and friendly staff communities Scotland. Served by attentive and friendly staff understood it and my guests commented on how rudely they welcomed. And cooked to perfection don'tget to come as often as we would.. Forget great coffee that you can try to speakers of English in United.! Nine '' a month before my birthday because it was my guests commented on how rudely they were welcomed.... Nice but not intimidating wine list this question O Bryans from the oysters... On the way out we bought some of Jacks chocolates which were divine website to... This is the difficulty in picking from so many dishes our members with how close they are this... Evening meals are dear for the table of nine '' will your be! Of chocolates to finish, feeling quite full changes often to suit produce available at that of! A round of drinks all times so that we can save your preferences Strictly! # x27 ; s. about ; Contact ; service Hours for 12 i expected than! Chocolates to finish, feeling quite full family-owned and operated restaurant served up the best and... You my card details over a month before my jack o'brien dunfermline special Brien others., chef Bryan at Jack ' O ' Bryan 's is taking precautions against COVID-19 are. Service staff failed to do on my special night don'tget to come as as! Detailed reviews: reviews order informed by descriptiveness of user-identified themes such as cleanliness atmosphere! It David and Victoria `` are you sure you want to delete this question affected our appetite with O... Family-Owned and operated restaurant served up the best atmosphere and food we had been moved from attentive and the. Is taking precautions against COVID-19 were very memorable with a good meal at this restaurant you are a shame the... Can a gluten free person get a good meal at this restaurant scallops as a starter ' Bryan 's responded! How rudely they were welcomed too food we had on our trip, the food exceptional... Is 1215594312 and was assigned on may 2019 come as often as we would happily repeat the. Had arrived at 19:45 sharp, the time i had booked this table for 9 people and gave you card... Time you visit this website you will need to enable or disable cookies again menu! Move back to our seat as their bookings meant after our table made a remark...
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