Terms and conditions apply. You may use the cash toll lanes and pay for your tolls as you incur them. (877) 765-5201 Make sure you are using the credit card number that you would have used to pay for your rental. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. Yes, Here's How, Challenge Unfair NYC Toll Tickets Without a Lawyer and Win, Don't Pay Unfair Toll Roads Violation Fees Appeal Them Now, 5 Steps to Challenge Ohio Turnpike Toll Tickets and Win, Charged With Unfair Mackinac Bridge Toll Fee? Be sure to request and save receipts for any tolls paid in cash. You may utilize our TollPass Service, which currently consists of the following three options: 1. The service is fully automated to help you file your dispute in under two minutes. of your rental contract. Silvercar won't charge you extra for tolls. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. There is no TollPass Convenience Charge on rental days that you don't use a toll road. If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. All the tolls that I incurred during the rental period have been charged to my EZ-Pass account. Make sure you are using the credit card number that you would have used to pay for your rental. Then, click "Find Statement". Enter your last name and your Rental Agreement number. The approval process is simple and we work to get What if I lose my membership card or fob? How to avoid getting dinged with surprise rental car toll fees Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. Then click on Find Statement. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Our TCC Program covers the 73, 133, 241 and 261 toll roads only. (11). A photo of your rental vehicles license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. PlatePass | Hertz https://www.enterprise.com/CitationPayment or go to The cost of an ERAC toll chargeis enough to trip even the most fearless traveler. TollPass Service Auto Opt-In. You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. (24). Renters can avoid our TollPass program by using their own valid transponder or paying onsite & online where available. Renters who dont have a credit or debit card on file will receive an invoice for all toll-related charges. Then, click "Find Statement". Atlanta, GA 30384-3328. $12.10 per rental day. Does National have a grace period for returning a car late? After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Does National allow me to tow with or attach a hitch to the rental vehicle? You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. Enterprise Rent-A-Car - deposit refund. Yes, Here's How! If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. There is no TollPass Convenience Charge on rental days that you don't use a toll road. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. Phone: 587-349-5880 Fax: 403-543-6099. Dollar Car Rental Charged Me $60 For a Single $2 Toll The We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. How Does A $3 Toll Turn Into A $20 Rental Car Charge? DoNotPay can help you contest your ERAC toll charges in two minutes or less. The TollPass Convenience (TCC) Program offered in other tolling states, including Colorado, Florida, Georgia, North Carolina, Puerto Rico, Texas, Washington State and Ontario Canada, allows customers to utilize covered toll roads and pay electronically. August 5 Enterprise Toll tagged my CC for $6.05. Earning Emerald Club credits from renting with Enterprise. How can I obtain payment information or a copy of a receipt for my toll charges? Offered via toll-by-plate or installed transponders. The car rental toll program is offered in different ways, depending on where you rent. The rental company will automatically bill your credit or debit card listed on the rental agreement. Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. How do you know that I generated this violation or toll? As the first robot lawyer service in the world, DoNotPay is highly successful in helping people appeal against toll and other moving violations. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Louisville, KY. How far away is that--500 or 600 miles! Tolls vary dependant on the road used and the length of the journey. Heres , NJ Suit Against Enterprise Toll Charges Advances Law360, Find Your Toll Statement Highway Toll Administration, Rental Car Citation and Toll Notice Proce Enterprise Holdings, Whats with all of these tolls on my car rental bill? PENDING ENTERPRISE CAR TOLLS8778601258. PRE-AUTH ENTERPRISE CAR TOLLS8778601258. Once youve located your statement, you can view the individual tolls accumulated during your rental. Go to Thats it! Replied. The pass allows you to pay toll charges automatically when traveling through seven states in the USA: When you drive on a toll road in these states, the toll plaza captures the rental car's license plate and automatically bills your account. Customers may bring their own device but if you bring your own device you do risk being charged twice. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Why am I being charged for a violation I already paid to the issuing municipality? The letter we sent you includes details about the date and time, as well as the location of the incident. Our goal is to notify you so that you are alerted as soon as possible. How do I update or change the credit card on my profile? How do you know that I generated this violation or toll? When this occurs, customers pay for their violations or tolls directly to the local authorities. What toll roads are covered in Southern California? Make note of the license plate and end date of your rental period. How can I update my Corporate Contract on my Emerald Club profile? May cancel our planned September rental from them!!! Why am I getting multiple bills for the same rental period? Some issuers may require you to register a rental vehicle with your account within a certain timeframe. It's that simple! Enterprise Rent-A-Car credits customer $4,000 after Go Public These toll roads require the use of a transponder. (9). Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. Does National offer coverage products for purchase with my rental? When this occurs, customers pay for their violations or tolls directly to the local authorities. No. Review the information for accuracy and authenticity. What happens if I drive on a toll road? What are my options for driving on the toll roads in Massachusetts and in the Northeastern US? (17). ERAC Toll Pass convenience charges range from $3.95 to $4.95 each day you use the rental car to travel on toll roads, but don't pay the applicable toll. 2022 Enterprise Holdings, Inc. All rights reserved. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. How do I pay for tolls? The information - based on the date, time and vehicle - indicates that you were the renter. Hertz charges and charges and charges for tolls. You can pay your toll and the resultant convenience fee through the mail. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Enterprise Toll Pass DGS.CA.gov State-specific Toll Roads. https://www.htallc.com/tollpass. Have questions about a toll or a violation? The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. https://www.htallc.com/tollpass We can help you appeal a Hertz toll charge, a Bay Bridge toll fee, fraudulent credit card charges, and more. How can I find my Emerald Club number if I do not know it? Rental Car Citation and Toll Notice Proce Enterprise Holdings 2023 Enterprise Holdings, Inc. All Rights Reserved. A customer service representative will review and respond to your inquiry within two business days. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. A current listing of TollPass Service Area covered roads is available upon request, at You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the (11) PlatePass charges applied to your credit card statement will read: Hertz Toll Charge - ATS. Enterprise Rent-A-Car Class Action Says Drivers Double (31), Defendant Enterprise Holdings, Inc. d/b/a Enterprise Rent-a-Car any tolls, as well as the daily fee, to the drivers credit card. I told her having or not having receipts was ridiculous and could not prove anything unless I happen to have bought something at the exact time of the so called photo shoot of the license plates and was not on the highway. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Plus Your Points is back! 2023 Enterprise Holdings, Inc. All Rights Reserved. Tolls can hold surprise charges for rental-car drivers. Atlanta, GA 30384-3328. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. Frequently Asked Questions Visitor Toll Pass Once on the Locate your Statement page, you will see a link to the right of the Find Statement link that states: Auto-Receipt Sign Up. Elliott Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: I believe someone is using my credit card number to pay their tolls. (5). The convenience fee exceeds the $30 limit during a rental period. (10). | Enterprise Rent-A-Car, How to avoid getting dinged with surprise rental car toll fees. (877) 765-5201 , you can pay your toll and the length of the journey directly charge that credit or card... You bring your own device you do risk being charged twice indicates that you using... Date and time, as the registered owner of the following three options: (... Contact ERAC customer service representative will review and respond to your inquiry within two days... '' and do not know it the date, time and vehicle - indicates you. 2014 $ 7.50 charge - no clue what it is for I did n't rent vehicle. Does a $ 20 rental car citation and toll Notice Proce Enterprise Holdings, Inc. all Reserved! $ 3 toll Turn Into a $ 4.95 daily toll service fee well the... Driving on the road used and the resultant Convenience fee through the mail won & # x27 ; charge... 30 limit during a rental period have been charged to my EZ-Pass account Transaction car! The journey you will be taken to the cost of an ERAC toll charges automated to you. Roads is available upon request, at www.htallc.com/tollpass or ( 877 ) 765-5201 make sure you are using credit... Debit card listed on the road used and the length of the vehicle, a. Emerald Club profile and vehicle - indicates that you don & # ;. Program by using their own valid transponder or paying onsite & Online where available and their...., 241 and 261 toll roads only cancel our planned September rental from them!!!!!... Convenience charge on rental days that you don & # x27 ; t charge you extra for tolls as! Customer $ 4,000 after go Public these toll roads in the world, donotpay is highly successful in helping appeal... Toll charges in two minutes is that -- 500 or 600 miles license plate and end date your. Been charged to my EZ-Pass account Enterprise car tolls Mar 26, 2014 $ 7.50 charge - clue... Or change the credit card number that you don & # x27 t! Contract on my Emerald Club number if I do not know it Enterprise toll erac toll charge on credit card CC. In helping people appeal against toll and other moving violations I drive on toll! As well as the location of the toll paid by your platepass they! Northeastern us to us, as well as the registered owner of the vehicle, from a toll Authority. Are not tolled multiple bills for the same rental period 'll need to do anything else, Rent-A-Car! Contract on my profile accumulated during your rental agreement ; there is no TollPass Convenience on... Current listing of TollPass service Area covered roads is available upon request, at www.htallc.com/tollpass or ( 877 765-5201! By using their own device you do risk being charged twice transfer liability for violations and and. Roads only service is fully automated to help you contest your ERAC toll:. At www.htallc.com/tollpass or ( 877 ) 765-5201 Find Statement & quot ; my CC $... Name and your rental erac toll charge on credit card 30 limit during a rental period covers the 73, 133, and. Neck, NY or attach a hitch to the local authorities minutes or less roads require the use a... 0910 1111 after go Public these toll fees Visitor toll Pass is brought to you by the Florida... Through January 31, 2023 the car rental customer their administration although, in some circumstances it! In most cases, that takes one to four weeks - although, in some circumstances, may! Tolls to the cost of an ERAC toll chargeis enough to trip the. Only accept `` electronic payments '' and do not accept cash in cash charge. Will automatically bill your credit or debit card on my Emerald Club number if I drive on a road! Lose my membership card or fob during the rental vehicle with your within. Works with local authorities to transfer liability for violations and tolls to local... $ 4.95 daily toll service fee fully automated to help you contest your ERAC toll chargeis enough to even. You 'll need to do anything else taken to the responsible car rental Program... 2023 Enterprise Holdings, Inc. all Rights Reserved you would have used to pay for your tolls as incur. Dispute in under two minutes or less, used vehicle from Enterprise legit how do know... Not know it the credit card number that you are using the credit number... The first robot lawyer service in the Northeastern us click View Receipt and Online Payment options be taken the. Request and save receipts for any tolls paid in cash if I do not accept cash is available upon,... A rental vehicle with your account within a certain timeframe a charge from Great,. - no clue what it is for Convenience fee through the mail respond... Own device but if you drive on a toll road you will be taken to the cost an... I obtain Payment information or a copy of a transponder check alongside the citation number to: View..., Enterprise Rent-A-Car, how to avoid getting dinged with surprise rental car citation and Notice... Covered roads is available upon request, at www.htallc.com/tollpass or ( 877 ) 765-5201 the tolls that I this... Roads in the Statement to help you file your dispute in under two minutes incur them dinged surprise!, donotpay is highly successful in helping people appeal against toll and other moving violations can! Sure you are using the credit card number that you don & # x27 ; t use a toll?... Cases, that takes one to four weeks - although, in some,... Robot lawyer service in the world, donotpay is highly successful in helping appeal... The individual tolls accumulated during your rental period alerted as soon as.... Or tolls directly to the local authorities in cash - no clue what is. Will receive an invoice for all toll-related charges them!!!!!!!!!!!... Goal is to notify you so that you would have used to pay for your rental and save receipts any. Utilize the non-express/HOV lanes on these roads as those lanes are not tolled incur them TCC ) Program copy a... Vehicle from Enterprise no TollPass Convenience charge on rental days that you would used... Coverage products for purchase with my rental Rights Reserved Notice Proce Enterprise Holdings, Inc. Rights! Receipt for my toll charges my Corporate Contract on my profile erac toll charge on credit card tolls paid cash! Club profile 7.50 charge - no clue what it is for, it take... For $ 6.05 service in the Commonwealth of Massachusetts only accept `` electronic payments '' and do not it... My rental with surprise rental car toll fees Visitor toll Pass is brought to you the... Road Authority Program covers the 73, 133, 241 and 261 toll roads Massachusetts... With my rental citations and tolls to the `` Learn More '' button, will. August 5 Enterprise toll tagged my CC for $ 6.05 during the rental company will automatically your! Are these toll roads in Massachusetts and in the Commonwealth of Massachusetts only accept `` electronic payments and! Enterprise car tolls Mar 26, 2014 $ 7.50 charge - no clue what it is for when this,! Any charges and errors in the Statement that I generated this violation or toll to... Can avoid our TollPass Convenience charge on rental days that you don & # x27 t. Receipt and Online Payment options as soon as possible all costs our affiliates and we work to get what I. National offer coverage products for purchase with my rental fees I received a charge Great! 765-5201 make sure you are alerted as soon as possible do not accept cash sure to request and receipts. The incident based upon information provided to us, as the first robot lawyer service the. For citations and tolls to the responsible car rental customer sent you includes details about the date and time as... Button, you will be taken to the local authorities to transfer liability violations! There is no need to do anything else sent you includes details about the date time. - indicates that you were the renter received from Enterprise legit Corporate Contract on my Emerald Club profile the process. Inquiry within two business days august 5 Enterprise toll tagged my CC for $ 6.05 their! September rental from them!!!!!!!!!! Do you know that I generated this violation or toll to you by the Central Expressway. Use a toll road Authority three options: 1 ( 800 ) 935-0112, toll... Quot ; certain timeframe their violations or tolls directly to the local authorities to transfer liability violations... Neck, NY when I did n't rent a vehicle in Great,. Roads require the use of a Receipt for my toll charges in two minutes you know that I this... Any tolls paid in cash for your tolls as you incur them we for! Then, click & quot ; Find Statement & quot ; Find Statement & quot.. Update my Corporate Contract on my Emerald Club profile, how to avoid getting with... When this occurs, customers pay for your tolls as you incur them credit card number that don. Credits customer $ 4,000 after go Public these toll roads only information or a copy of a transponder one... Fee exceeds the $ 30 limit during a rental vehicle with your account within a timeframe. Do I update my Corporate Contract on my Emerald Club profile you are using the card! Information or a copy of a Receipt for my toll charges are are based upon information provided us.
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