yamibuy return policy

If a restocking fee is charged. If you have the receipt, the refund will be credited back to the original method of payment. Yamibuy will process your request within 1 to 3 business days and . Thats the average shipping time for other stores. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. Anyone can write a Trustpilot review. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. From the tools menu, click Shipping and returns, then click the Return policies tab. They eventually focused on 21 papers from fields including economics, marketing . Not only did they forget one item, but everything they delivered is EXPIRED. Due to delayed report it is not eligible for return.4. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Once its status shows as return to sender, we can help contact our seller requesting full refund. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. We apologize that your order didn't go through our system because of the credit card high-risk control. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. Alex Zhou founded it in 2003. Ended up paying over 100 for a 30 DVD. This can be anywhere in the world. or in the USA ??? You can also call the customer support number at (800) 407-9710. we will send you a free return shipping label: Product is defective or have quality issue. For exact processing time, please refer to the right side of specific product page. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Category:Food, Beverages, Snacks, Dry GoodsReturn Period:Within 7 days of receipt of shipment. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Color. baby formulas are no eligible for return. Let us email you when fresh coupons are found. please contact customer service within 24 hours from the actual day of receiving the order. ), UPS and DHL are the worst shipping companies. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. In order to protect the security of the account holder's payment card, we sent you a verification email. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. you will not be refunded shipping charges. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Is Yami's such request even legitimate? All product pictures are for reference only. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. I will give it a try :). 6. Ends soon. Almost all of my orders arrived within 5 days. He loves to write about his experiences and share them with others. and discount promotions for March 2023. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. If it is not delivered after 30 days after purchase, please track its status and contact customer service. If your product falls under the below special categories, 1. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. 1-Day Delivery. Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. This is far too much work for a simple noodle order. For overseas sellers, for safety their package may request signature or recipient on delivery. But UPS charged me $235 for the import fee! We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. You should expect to receive your refund within 1-2 months. Order processing Utterly inexcusable payment system. We understand your concern very well. Ordering from Yamibuy, you can do with your eyes closed. and/or to ensure enough balance in PayPal account to succeed transactions. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. how to report this? Learn something new about South Korea every single day. Clearance products that were advertised as near expired or marked with imperfection. we are unable to make changes to your order content. And the best part? Clearance products that were advertised as near expired or marked with imperfection. Get to know the best shop place your (online) order. All sales are final and cannot be refunded or exchanged. How Long Does It Take for Korean Skincare to Work? Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. In order to return your home appliance or electronic products. please contact Yamibuy Customer Service. If you are used to amazon customer service do not expect it from here. make a purchase. on a returned device. Note that Yamibuy has a separate return policy page for each product category as well as this general page. for safety their package may request signature or recipient on delivery. please contact customer service within 15 days from delivery date. You probably know why. YamiBuy. The email format is not correct, please re-enter! Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. it may take up to 3-5 business days for us to inspect and process your RMA. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer Due to delayed report it is not eligible for return. They offer a wide range of products and ship worldwide. Do not give your money to these scammers. If needed, usually our seller will provide pre-paid return shipping label. Yes, Yamibuy is a legitimate company. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. And its been known that some of those local stores can be quite a price. Refunds to a third-party credit card typically take 3-5 business days. Seems strange to me. Tip. I regret buying. You can use the service to buy from Cosme for instance. Yamibuy ranks 280th among Discount Asian Products sites. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Step 3: Once you've filled in everything and you are satisfied with the preview, click . In this article, Ill explain the average shipping times, how to order, and more. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. In fact, they have a wide range of different types of alcohol. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Product that are altered, washed, or worn are not eligible for return. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Here are 8 tips for writing great reviews. You do not have to return the item back to us. 3. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Snacks are extremely popular. Alcoholic Beverage Sake. That's cheating and unfair to customers airing their views or looking for feedback of others. It has over 30,000 5-star reviews. Yamibuy process your request within 1-3 business days. Log into Yamibuy account. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. Yami has a very strict information security system and measures. In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. If you are not familiar with the product. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. They offer products from Japan, Korea, and China. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? {{sellerTotalView > 1 ? Though they do ship from the US, so it should be quick. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Press question mark to learn the rest of the keyboard shortcuts. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. So I posted a two star review with comments. Email: Marketplace@yamibuy.com. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. I placed an order yesterday and got the order confirmation email. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. However. In order to protect the security of the account holder's payment card, we sent you a verification email. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Refunds will be issued once we have verified the damage or quality issue. Food/Beverage/Consumable Product Return Policy (Yamibuy). Do NOT purchase from this website or company! Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. We will help contact our seller for refund. Find out how we combat fake reviews. You should expect to receive your refund within 1-2 months. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Spoiled products due to inappropriate storage are not eligible for return. Your refund will be issue back to the original form of payment that the order was placed. My order EST delivery is today but did not receive my order. You should check any coupon or promo code of interest on the If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. How you give refunds, whether through credit card, debit card, or replacement. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Create a list of items the rule applies to. Yamibuy Returns - Does MyUS Offer Refunds or Return Services? I placed an order yesterday and got an email which confirmed I would receive the order today. Yamibuy is indeed a reliable and legitimate store. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. Products that cant be found in any local store. You have to use a sourcing agent to get the products. Spoiled products due to inappropriate storing. you may request a return within the return period. Within hours my reviews were deleted. Due to food safety, baby formulas are no eligible for return. Payment Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Please send your return request to our customer service email: help@yamibuy.com. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. I am in the us. I ordered a chest freezer from Amazon. Just out of curiosity, what clothing brands do you buy from? Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. One hundred points equals $1 on Yamibuy. A return and refund policy is an agreement between customers and your business regarding returns and refunds. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . Import duties, and charges are not included in the item price or shipping cost. I purchased a very large haul of food and snacks. I've purchased from Yamibuy domestically with no problems. " Walmart is another retailer with a good return policy," Sims said. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. a refund will be issued back to the original payment method in 5-7 business days. Ordering from Yamibuy is reliable and wont cause any issues. I paid the price for 10 sheets facial masks. Electronic items such as concert tickets, coupon, sim card etc. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. Some products may have different policies or requirements associated with them, please see below for products under special categories. Request one from Yamibuy, Have questions about coupons on this page? If you have any questions, please contact us at 800-407-9710. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. They ship directly from Japan to your house. We will notify your refund once we have received and processed the returned item. Its quite easy to use a sourcing agent. Spoiled products due to inappropriate storage are not eligible for return. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. Yamibuy process your request within 1-3 business days. Product with missing/removed tags, labels, or packaging are not eligible for return. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Wait a few days and your order will arrive at your home. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. those balance will be refunded first then the original payment method. All returns must have an RMA number. All returns must have an RMA number. Thanks. We never sell customer information for profit. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. Any missing articles may result in delay processing or rejection of your RMA. We recommend that you keep all articles within the first 30 days receipt of shipment. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Most of them are from Japan, containing about 10 to 15% in each bottle. In most cases your refund will automatically go back to the original form of payment used for the purchase. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. All product pictures are for reference only. Due to our efforts to ensure that you receive your order as quickly and accurately as possible. Browse the latest coupon statistics and trends for 2021. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Ordering is easy, fast, and not scary at all. Or they dont have the same quality of customer service. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. CouponFollow Customer Service, You are viewing current yamibuy.com coupons If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Refunds will be issued upon completion of inspection of your return. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. The descriptions of all items are editable! Expires in 6 days. You do not need to return the item to us. Its the cheapest way to get products from Yamibuy. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. I was not happy about phone call to ask a question and l was holding for hours and hours. Please check the details of your order carefully before placing it. We use dedicated people and clever technology to safeguard our platform. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. After two days of calls and emails, I got part of the charge waived. We apologize to hear that there is a problem with your order. I had this problem in the past, where I couldnt find a product I really wanted to try. You can also reach the Yamibuy team on social media platforms like Weibo, WeChat, and Facebook. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? Please make sure to export or remove any data and media prior to returning your item. If there are issues such as wrong delivery, missing item, damage, etc. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Upon completion of inspection of your return our seller. All products listed on the Market Place are shipping directly from 3rd party vendors. Yes, Yamibuy is a legitimate company. UPS is a giant fucking scam. Upon completion of inspection of your return our seller will process replacement. All in all, it takes up to 8 days for your package to arrive. We will refund you the product(s) and shipping fee. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. Select the applicable selling categories. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. Looking forward to hearing from you.Thank you for contacting Yamibuy. Access our guides, research, and other resources. Yamibuy offers a 30-day return policy on most items. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. For smaller orders, Standard U.S. WTF. Please send your return request to our customer service email: help@yamibuy.com. Then ship the products to your preferred location. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Save 12% on your purchase of all snacks, beverages, and groceries. Depending on where in the world you live and how big your order is. Other categories of products can be redelivered. Please be sure to double check the expiration date or shelf life of the product. you may request a return within 48 hours of receipt of shipment. Inventory information and delivery speeds may vary for different locations. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. 1. However, you can use sourcing agents that order it for you. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". Pictures on our site are for reference only, actual items may appear differently. refund will be exclusive shipping cost due to incorrect shipping information. Fresh produce may appear different due to season, weather, and region grown in. Can't find a code? Thats when I knew that they offer a wide range of products. You'll love my daily email! Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. Once weve received your request, it may take up to 1-2 business days for us to review your RMA.

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