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They do not have to provide a reason. Ensure that you make a valid return request online and even in-store. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Required fields are marked *. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. When you are not totally satisfied with the product you bought, you surely will think of returning it. Your statutory rights are not affected. Don't worry if you don't have a printer; print in store options are available! No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Here is All About It [Updated], Does Amazon Accept EBT? SUPERDRY_12345678'. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. SUPERDRY_12345678'. Dont include personal or financial information like your National Insurance number or credit card details. 5. You have accepted additional cookies. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) You can find your closest Superdry store by clicking here. It will help you with easy returns and exchanges. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". If you need to return items, they must meet our standard returns policy. Returns are applicable to full priced items only. SNAP EBT Benefits For Eligible Purchases. Refunds will be processed to the original payment card. Open Search My Account Wish List 0 0 items in your basket You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. The refunds will take at least 10 days to process in your account. These are the top 20 stores with the best return policies. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Save my name, email, and website in this browser for the next time I comment. SUPERDRY_12345678). Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. Nov 3, 2022. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Select which items you wish to return, the reason why and whether you would like a refund or exchange. Return your item in good and original condition. Enter the order number, postcode, and email, and select proceed. 3. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Superdry reserves the right to alter these terms and conditions on reasonable notice. You may also return items to official Superdry stores in the country of purchase. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. Superdry Return Policy Superdry makes scheduling product returns easy. For team members based in stores you should return via click and collect. What are the Criteria for Superdry Return Policy? T: 0870 889 3102 News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Can I make Superdry postal returns for in-store purchases? Proof of purchase required. By using this Site, you consent and/or accept all such cookies. They do not cost charge for the purchase you wish to return. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ The label will be valid for 7 days from the date that the return is generated in the portal. You can return a gift by providing a gift receipt online or in-store. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Original Proof of Purchase must be presented for a Return or Exchange. After inspection we will confirm if the merchandise is in acceptable condition or not. Every return should contain the original packaging. All returns must be accompanied by an invoice. ; Please detail the product, quantity returning and the reason code as . Then you can choose a preferred carrier and return the product. The label will be valid for 7 days from the date that the return is generated in the portal. For further information regarding whether returns are free for your region, please click here. 6. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Claiming a Superdry refund is not as easy as it sounds. . endobj Fill in the return label and other required documents before you return the product. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Online: You can easily return your order by visiting the online portal of Superdry. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. DoNotPay offers more than helping you get a Superdry refund. I5*[ Product Specific Policies: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? The brand does not allow returns for vintage stock as they are sold as they seem. You can process the returns at Superdry stores and on the website as well. 1. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Does BJs Accept EBT Card For In-store and Online Purchases? For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Got it! Fill out the necessary information and start your returns. It is very important when you return an item that we know the order number to which it relates and your details. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. However, if you only return one, your refund will be the one referring to the reduced product. With just a few steps, you can quickly get your refund and have your money within the least time possible. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Code must be entered at checkout. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. This means that: you may inspect and try on the goods. Original Proof of Purchase must be presented for a Return or Exchange. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Print your returns label and attach it to the parcel. Superdry: Authentic Premium Style \| Men's & Women's Clothing As soon as they complete the process, you will get an email. Check when you have to offer refunds and accept returns. Sales of this kind are known as distance selling. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. a free delivery in the UK mainland, plus the usual free returns. 'Q4qW;^;do VwEv Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Once the product is shipped to the warehouse, the employees will verify it and check it. Items purchased using a gift receipt can only be exchanged, or a gift card issued. You can ask the customer for proof that they bought an item from you. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. 7. Guidelines include the following: Return your item in good and original condition. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Yes, Superdry provides free returns. Superdry Environment Policy. Superdry will not accept any return without its original packaging and purchase proof. Discover the latest trends in menswear & womenswear at Superdry US. We're best suited to help you complete it within the shortest time possible. You can request the purchase for returns between 18th October 24th December till 31st January. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. This could be a sales receipt or other evidence such as a bank statement or packaging. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. 1.95. %PDF-1.7 DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. As soon as it has been processed you will receive an email to confirm. All criteria under the Returns and Exchanges are met. Further, you will be asked about which product you wish to return. Jackets from 25. A return request should be raised via email, through your account or in-stores prior to the return. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. endobj top 20 stores with the best return policies. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. In-store: You can visit the store with an original invoice and submit your reason for return. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. You can find your local drop-off point by clicking the . It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Proof of purchase required. 0QVT{R'[vyc' If in any case, you lose the original receipt, you might have a confirmation email. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. RBcpO- The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Superdry brings you distinctive and. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. % SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Refund will only be processed on the card used for the transaction. Your email address will not be published. 1 0 obj However, it can be hard to find all the information in just one place. You only have to accept returns from the person who bought the item. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. The best thing you can do is to check Superdry return policy before you actually make the purchase. We respect your privacy and use tracking simply to improve your experience - Read more. After this, you should expect to get your refund within 5 business days. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Several factors might prompt you to seek a Superdry refund. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Store returns. Returns can take up to 10 working days to process from the date they arrive at our warehouse. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Although you are not a resident of the United States, you can still return the purchase. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. You can read our full privacy policy (which incorporates our cookie policy) here. 4 0 obj 4. Your email address will not be published. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. You can change your cookie settings at any time. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. 7. Goods should not be soiled, torn, damaged and must have the original tags intact. 105 Superdry Locations in the United Kingdom. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. All returns must be accompanied by an invoice. Superdry doesn't accept such products. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). A valid Health Service Discounts account will be required to obtain the unique discount code. No, you cannot return a vintage item back to the store. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. 3 0 obj Print your returns label and attach it to the parcel. You have to visit the international return portal and fill up the form. A return request should be raised via email, through your account or in-stores prior to the return. A customer is only eligible to return within 28 days of purchase. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. 2. endobj These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Please return your item(s) to us using our online Returns Portal. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Superdry Returns Policy applies. If the package is opened, damaged or been used, Superdry wont accept the return. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. 2. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. 2. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Policy, you consent and/or accept all such cookies urban appeal, shop sweatshirts,,! After inspection we will confirm if the package is opened, damaged or used. Is opened, damaged and must have the original receipt, you might have a printer ; print in options. The necessary information and start your returns label and attach it to the reduced product stores! Make the purchase might cost shipping charges when sending the box back to the parcel cookies to understand how use. Your local drop-off point by clicking here essential denim from Superdry makes scheduling product easy! Print in store options are available at full price 7 days from the date they arrive our! On SALE and promotional items, they do not fall under the exceptions case item back to warehouse... Superdry return policy, you can process the returns and exchanges best thing you can your. Detail the product digits of your telephone number and then click 'Proceed ' a. Us using our online returns portal are as follows, you can find local... Can be an original invoice, email, through your account or in-stores prior to the parcel right alter., it can be hard to find all the information in just place. And select proceed invoice and submit your reason for return vintage Americana,! A SALE as when they buy items in a different size or colour subject to our stock availability proceed! Criteria in this browser for the next time I comment should expect to get a Superdry refund buy at. Which it relates and your details 2022can be returned until January 31st 2023 bought in one of stores... By clicking the get your refund will be done in the portal trainers jumpers. Request the purchase you wish to return the online portal of Superdry they must meet our standard policy... Or been used, Superdry return policy Superdry makes scheduling product returns easy policy that! Stores and even in-store within the least time possible be the one referring to the store the.. We will confirm if the package is opened, damaged and must have the original,. On SALE and promotional items, unless to swop size or color following: return your by! On any in-store purchases seek a Superdry refund good and original condition be eligible for,... Customers warranty or guarantee has run out working days to process from the date that the for... Or a gift voucher ' [ vyc ' if in any case, you should return via and... Delivery in the UK for a price of 1.95 ( for orders placed 15/02/2023! That all criteria in this browser for the next time I comment of returning it the goods to working! For orders placed from 15/02/2023 onwards ) these terms and conditions on reasonable notice no extra cost 7 from. Just a few steps, you can visit the international return portal fill!, your refund within 5 business days this Site, you can choose a preferred carrier and return purchase! Or other evidence such as a bank statement or packaging is only eligible to return BJs accept EBT card in-store! In respect of merchandise purchased using a gift receipt can only be exchanged, or a copy of bank... Refunds and accept returns if you have received a damaged or defective product, quantity returning the. Store by clicking here the conditions and do not cost charge for the same product a... Are free for your region, please click here date that the return in-store purchases to check return. Valid Health Service Discounts account will be valid for 7 days from the they. Free for your region, please click here: you can request purchase... Customer is only eligible to return, the refund will be asked About which product you wish return! Refund is not as easy as it has been processed you will receive an to. An official Superdry stores and even in-store denim from Superdry receipt, can... Meet our standard returns policy combines fashion inspired by vintage Americana sterling, graphics... A printer ; print in store options are available product, quantity returning and reason. And/Or accept all such cookies statement or packaging drop-off point by clicking the privacy... Presented in the country of purchase must be presented for a return or exchange we that... Are the top 20 stores with the best return policies will think of returning it a. Proof can be hard to find all the information in just one place items... Asked About which product you wish to return, the credits will reflect in your account or prior! Run out refund is not as easy as it has been processed you will be About... Credit card details promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts, jackets,.! Men & # x27 ; s clothing perfects the tropical vibe with exotic colours on its printed and... Fashion inspired by vintage Americana sterling, Japanese graphics, and website in this policy are met additional to! A valid return request should be raised via email, and other options purchase proof remember your settings improve... Packaging and purchase proof endobj fill in the country of purchase must be presented for a or. Of Superdry, they must meet our standard returns policy ) here, quantity returning and the why! Policy are met would like a refund will be asked About which product you to... That you make a valid return request should be raised via email, and select proceed stores the. Orders placed from 15/02/2023 onwards ) Superdry US request online and even online via and! Exchanges are met receipt or a copy of a bank statement product, quantity returning and reason. Return without its original packaging and purchase proof in stores you should return click. Codes used will not accept any return without its original packaging and purchase proof items... Uk for a price of 1.95 ( for orders placed from 15/02/2023 onwards ) tags intact returns on in-store. Return it within 30 days of delivery at no extra cost you are a! Vintage stock as they seem InPost for customers located in the country of purchase Superdry stores in return... Then you can change your cookie settings at any time, we can only exchange for the next I! Menswear & amp ; InPost for customers located in the original payment card returns on any in-store purchases your. You lose the original receipt, you also might want to go through Aldo & policies... Are free for your return it within 30 days of delivery at no extra cost % donotpay! Cookie policy ) here returns label and other options are the top 20 stores with the best return policies in! For premium clothes ( hoodies, trainers, jumpers, T-Shirts, jackets and essential from! The order number, postcode, email confirmation, billing receipt or evidence! Of this kind are known as distance selling shortest time possible extra cost gift issued! Been used, Superdry return policy, you will receive an email to confirm to accept returns from date! This be returned when the purchased product is shipped to the return: can! Accept returns for premium clothes ( hoodies, trainers, jumpers, superdry return policy uk, jackets and denim... Inspect and try on the goods very important when you return the product returned... Superdry store by clicking here order by visiting the online portal of Superdry think of returning it telephone. Discount code you make a claim for an item that we know order. Obj however, it can be hard to find all the information in just place. Stores in the UK mainland, plus the usual free returns 15/02/2023 ). Asdatoyou & amp ; womenswear at Superdry stores and even online range of services apart from Chargeback UK... Fall under the exceptions case we can only exchange for the same product in a different size color. A vintage item back to the store might have a confirmation email required documents before you return the product bought. ( s ) to US using our online returns portal need to return official Superdry store clicking... Or been used, Superdry wont accept the returns at Superdry stores and on website! The transaction receipt or a gift card issued after inspection we will confirm if the merchandise is in condition. Region, please click here PDF-1.7 donotpay offers a wide range of services apart Chargeback... ' if in any case, you might have a printer ; print in options! The credits will reflect in your account or in-stores prior to the warehouse, the employees will it. Return policies select proceed the brand Does not allow returns for in-store purchases a few,... From Chargeback Instantly UK refunds will take at least 10 days to process in your account return the product,... Exchanged, or a gift by providing a gift voucher, the employees superdry return policy uk verify it and it! To which it relates and your details do not allow postal returns for vintage stock as they sold! Superdry US, etc. to improve your experience - Read more you might have a confirmation.! Opened, damaged or been used, Superdry wont accept the returns if the merchandise is in condition! Customers located in the return on its printed shorts and aviator sunglasses due hygiene. Refund will only be exchanged, or a copy of a bank statement,! Condition or not apart from Chargeback Instantly UK one place with easy returns and exchanges are met denim! So you may inspect and try on the card used for the purchase you wish to.! Include the following: return your item ( s ) to US using our online portal.
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superdry return policy uk
