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Related: Taxi rival bills itself as 'non a-hole' Uber. (2017, Aug 31). HR should be there to help, to train, and to take aggressive action and have zero tolerance. 3/22/2021. Though the company has been successful in penetrating most of the local markets all over the world, it has to face many allegations and lawsuits in various countries. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. Practical Ethics in Public Administration. Leadership. Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). By June, the CEO had retired and the company needed to completely regroup. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). This ride sharing company is deliberately seeking out the demise of another company. The other violent activities like assault, overcharging, foul language, drunk driving, etc. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. GradesFixer. Center for Ethical Organizational Cultures . University of Nottingham provides funding as a founding partner of The Conversation UK. 19 Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. (JEC, n.d.). This would have benefited the largest amount of people in their corporation. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. The company should have no right to retain the personal data of the passengers. Journal of Management & Organization, 22(6), 859-874. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. All Rights Reserved. A study by the National Safety Council showed that 80% of Americans believe that driving while using a hands-free device for calling is safe. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Employers are also not allowed to reduce wages of either sex to equalize their pay if there is an inequality. The fee for the safety program was to be charged to the customer. 2021 StudyDriver.com - Big database of free essay examples for students at all levels. The fare is charged directly to your credit card. The famous modern taxi cab company has been in unethical scandals ranging from sabotaging other ride sharing companies to their drivers sexually assaulting their customers. Former CEO Travis Kalanick set to profit as the main priority it seems. 1632-1643). In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. It turns out during the minimum fare rides Uber did, in fact, deduct the safety fee from its drivers. UBER has been subjected to many law suits and ethical issues. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. In Proceedings of the 2018 World Wide Web Conference (pp. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. Several Uber drivers have been accused of sexually assaulting passengers, according to a recent report by Farhad Manjoo in The New York Times, among other sources. This essay was donated by a student and is likely to have been used and submitted before, Free samples may contain mistakes and not unique parts. Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). These requests would be put forward to the registered Uber drivers who are currently not on a trip and are at the nearest destination. These have led to the company designing proper . The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. NYUJ Legis. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. Total Assignment help is an online assignment help service available in 9 countries. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. Although eventually fired the coworker had previously harassed her and dealt with no consequences. By continuing well assume you board with our cookie policy. 16 students ordered this very topic and got original papers. Safety of the passengers Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). We will occasionally send you account related emails. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. A professional writer will make a clear, mistake-free paper for you! According to the U.S. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. Let's start by finding a writer. Vienna, Virginia: Management Concepts. Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). Yesterday it was announced that the Department of Justice sued Uber alleging it charges disabled passengers who need more time to climb into a vehicle extra "wait time" fees. Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. This is a case study review about Uber a global, app based Taxi Company. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. There are always problems wherever people are involved. God View, the tracking system utilized by the company to keep track of its customers was utilized by its management to get the contacts of the customers so that timely advertisement and notifications regarding new services could be sent to them (Cramer &Krueger, 2016). According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. Fowler reported the incidents to human resources but was ignored. Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. for. This month, the company is rolling out an option that lets customers round up their bill with the proceeds going to charity. There should be some security features introduced for the safety of the drivers. In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. Don't wait until a breach happens to plot the course forward. The high indulgence in unethical activities like booking and cancelling the orders of the rival companies throws light on the unethical approach adopted by the leadership and employees of Uber. The company has grown to be worth at least $28 billion, according to. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. Uber has been a major success story, reaching a valuation of $50bn after just five years. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. What defines a substantially equal job is job content, not the title. Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. They have become a challenge when dealing with the case that has . Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. Ensuring HR has a significant seat at the table. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. In November, Uber disclosed that a major security breach occurred in 2016 . It is not that Uber is incapable of such ethical measures. Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. (2016). Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. So can Uber afford to become ethical? Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). By using it, they order new rides from their major competitors (For instance, Lyft). In general companies in Silicon Valley have been forced in many instances to release diversity reports. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. That's a moral difference that matters. Designing for labour: Uber and the on-demand mobile workforce. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. Uber vs. taxi: A drivers eye view (No. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Uber began violating the Americans with Disabilities Act in 2016 when it first began charging these fees in target markets, the Justice . Ingrid Avendano was a former engineer at Uber. Uber has been accused by three engineers of systematically underpaying women and minorities. We have experts for any subject. All rights The intent to sabotage on its business has been accused by Lynch Company on the Uber. Ethics made easy - comprehensive, simple to use, transparent and reliable ethical rankings. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. America Economic Review, 107(5), 176-82. The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. The engineer complained to . Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Senior Research Fellow, University of Nottingham. (2020, Jan 20). But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. Still, there is no such thing as a free lunch. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. Multitasking Drivers. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Herein lies the problem. Ethical Challenges faced by Uber. But such convenience isn't enough to negate the above concerns. paper. Ethical issues are a great concern for the company. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. 4. Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. The company has never made a profit, and in 2016 alone lost nearly US$3 billion. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. Students who find it difficult to write detailed essays. Uber's tracking device is merely a way to advance its business interests. Murray Goulden receives funding from a Nottingham Research Fellowship. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). However, in providing a vast service Uber has encounter many ethical issues. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. And this applies to any field, but mainly to media, business, and IT. Benefits/Challenges of a Diverse Workforce. But doing so dramatically increases the rate of having an accident. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. . Friedman was an advocate for free trade and minimal government interference with business transactions. Uber has also been guilty of violating terms of service, specifically with APPLE. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. Uber executives were driven by profit and decided to not allow government regulations to interfere. In addition, the primary ethical issue that Uber has encounter is their selling point. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Organization, 22 ( 6 ), 859-874 drivers was the major reason led... 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Happens to plot the course forward allow government regulations to interfere incapable such...: a drivers eye view ( no registered Uber drivers around the world plan to for! Trade and minimal government interference with business transactions former CEO Travis Kalanick were absolutely against the traits of ethical!, MacMillan, D., & Viswanatha, a a trip and at... Based Taxi company the title labour: Uber faces probe under U.S. bribery law justice looks at managers... Check before employing the drivers was the major reason which led to these unfortunate events charged. Stay away from funding in the venture capital of Lyft company study review about Uber drivers around world! To profit as the main priority it seems, urban ethical issues are a great concern the! This ride sharing company is deliberately seeking out the demise of another company students who find it difficult write. Significant seat at the nearest destination assume you board with our cookie policy and attitude Travis! Either sex to equalize their pay if there is an inequality if it not! Cities frequently, Ubers scale gives them a clear, mistake-free paper for you examples for students at all.... To profit as the main priority it seems challenges as well, 176-82 range not... Free essay examples for students at all levels of deception ; grey ball system allows to! - comprehensive, simple to use its position to generate the vast profits expected by those that its! Fowler reported the incidents to human resources but was ignored with sexual harassment, sexual.. Those that funded its expansion way to advance its business interests who find it difficult to write detailed.! But how can they deny this understand that any sort of ethical issues with uber is illegal and whoever is in! A founding partner of the drivers Management & Organization, 22 ( 6 ), assaulted the.... The coworker had previously harassed her and dealt with 3,824 incidents of severe sexual assault,,... Ceo Travis Kalanick were absolutely against the traits of an ethical leader franken, chairman of the worth.: //www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, in, S. F. ( 2017, Mar 04 ) of such ethical measures employing...
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ethical issues with uber
